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Jillian Migliorini
Senior Director Retail Operations at Kendra Scott
Professional Background
Jillian Migliorini is a dynamic and highly experienced professional serving as the Senior Director of Retail Operations at Kendra Scott, where she has made significant contributions in shaping the operational strategies that drive the brand’s success in the competitive apparel and fashion industry. Armed with a wealth of knowledge and expertise, Jillian has navigated her career through some of the most prestigious names in fashion, including Suitsupply and Tory Burch, where she held prominent leadership roles in retail operations. Her acute understanding of operations management, sales strategies, and efficient inventory control has positioned her as a key player in her field, ensuring optimal operational efficiencies and customer satisfaction in every endeavor she undertakes.
Before her current role, Jillian showcased her operational acumen as the Head of Global Retail Operations at Suitsupply, where she played a pivotal role in elevating the brand’s retail presence globally. Her tenure at Tory Burch is particularly notable, having served as both Senior Director and Director of Retail Operations. In these positions, she demonstrated outstanding capabilities in developing and implementing processes to enhance retail performance, leading teams to exceed sales targets and deliver an exceptional brand experience.
Jillian's experience also includes foundational roles at Giorgio Armani, having progressed from Corporate Accountant to Human Resources Manager - Corporate, and eventually to Manager of Retail Operations. This diverse background has endowed her with a comprehensive perspective on the retail business, encompassing all aspects from financial accountability to human resource management and sales operations.
Education and Achievements
Jillian Migliorini graduated with a Bachelor of Arts degree in Accounting from St. John's University, equipping her with a solid foundation in financial principles that have been integral to her success in the retail industry. The knowledge she gained during her studies has proven invaluable in her various roles, particularly in managing retail operations and driving profitability through effective financial oversight.
Her achievements throughout her career are a testament to her dedication and commitment to excellence. Under her leadership, retail operations have not only optimized performance but have also fostered a culture of teamwork and innovation. Jillian is recognized for her ability to leverage point of sale (POS) systems to streamline processes, enhance customer experiences, and ensure consistent achievement of sales goals. Her prowess in process scheduling and inventory control ensures that stock levels are optimized, resulting in a seamless customer experience and enhanced operational effectiveness.
Achievements
- Kendra Scott: As Senior Director, Jillian has implemented operational strategies that have increased store productivity and improved the overall brand experience, contributing to Kendra Scott's reputation as a top choice in the jewelry and fashion market.
- Suitsupply: During her tenure as Head of Global Retail Operations, she effectively managed global retail strategies that solidified Suitsupply’s market position and boosted profitability across all channels.
- Tory Burch: Jillian played a key role in driving significant growth in retail operations, showcasing her ability to lead teams through transformation and operational excellence.
- Giorgio Armani: Her foundational roles here not only provided her with a strong understanding of the retail landscape but also allowed her to develop critical management skills that set the stage for her future success in the industry.
