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Jim Slaymon
Chief Information Officer at Haggard & Stocking
Professional Background
Jim Slaymon is a highly accomplished IT management professional with over twenty years of extensive experience in Information Systems and Technology. He is well-known for his results-oriented approach, actively aligning IT solutions with overarching corporate goals while ensuring the delivery of superior client services. His profound technical expertise allows him to navigate complex situations effectively, making him a hands-on leader who excels in both internal and external communications. This includes engaging with customers, vendors, stakeholders, and both technical and non-technical staff members.
Throughout his career, Jim has showcased exceptional capabilities in project management, systems and web development, infrastructure management, and the overall handling of contact call centers, whether inbound or outbound. His fluency in disaster recovery planning further enhances his IT portfolio, making him a versatile asset in the industry. Jim's professional trajectory reflects a strong commitment to fostering operational excellence through practical solutions.
Education and Achievements
Currently, Jim is furthering his education by pursuing certifications in Computer Technology Applications at IUPUI, along with studies in Computer Information Technology at Ivy Tech Community College. His dedication to continuous learning reflects his commitment to staying abreast of technological advancements in the fast-evolving IT field.
In his previous roles, Jim has received numerous accolades, including an esteemed "Award of Excellence" for his outstanding contributions that significantly reduced annual costs by over $500,000. This achievement was realized through his strategic renegotiation of multiple contracts, demonstrating his expertise in vendor negotiations while upholding service levels.
One of Jim's notable projects involved revitalizing a stalled web application project, where he successfully engineered a user-access interface. This innovative solution provided real-time client data access and reduced monthly expenses, subsequently increasing revenue by $30,000 per month through enhanced online payment facilitation for debtors. Jim's ability to blend technical knowledge with strategic vision has allowed him to drive transformative change within organizations.
Moreover, he played a pivotal role as one of four managers in the establishment of a corporate data center for a new company and led a transformative project to convert a historic high-rise department store into a functional corporate headquarters. Jim's wealth of experience in supporting numerous call centers has further solidified his reputation as a leading figure in IT management.
Specialties
Jim's specialties encompass a broad range of IT disciplines. Notably, he is proficient in Cribmaster and ToolBoss vending solutions. His experience spans in-bound and out-bound contact call centers and familiarizes him with advanced telecommunication technologies, including Avaya, Nice, and Cisco CTI technology, which notably use predictive dialers. He has also demonstrated expertise in converged infrastructure, managing environments comprising HP Unix servers, IBM i-Series, and Microsoft platforms, with solid experiences in Exchange and Active Directory.
Furthermore, Jim's familiarity with Imaging, Storage Area Networks (SAN), and MPLS networks featuring Cisco, Avaya, and VoIP technologies gives him a distinct edge in delivering comprehensive IT solutions that foster corporate growth and operational effectiveness.
Achievements
Jim Slaymon's career is marked by an impressive array of achievements. His ability to consistently exceed performance expectations has led to significant cost savings and revenue generation for the organizations he has served. His award-winning performance showcases not only his technical aptitude but also his strategic foresight and tactical implementation capabilities. By skillfully managing vendor relationships and negotiating contracts, Jim has made impactful contributions that have enabled his employers to achieve financial goals while preserving quality service delivery. His history of transforming stalled projects into success stories highlights his innovative problem-solving skills and determination to achieve excellence in every aspect of IT management.
