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Jocelyn M DiCesare

Director of Operations at Secure Future Tech Solutions

Jocelyn M. DiCesare is an accomplished IT professional known for her commitment to continuous process improvement and a results-oriented approach.

She possesses a wealth of knowledge in operations, leadership, project management, and service delivery, offering a unique blend of skills and expertise in the IT industry.

Jocelyn pursued Certification in Business Administration and Management at Bryant University, as well as CompTIA A+ Certification in Computer Science and Networking at Computer Ed Institute, showcasing her dedication to personal and professional development.

Throughout her career, she held various key roles in renowned organizations such as Secure Future Tech Solutions, On Process Technology, Walco Electric, Flagship Automation & EMX Controls, UNICOM Technology Group, Inc., Trammell Crow Company, and US Fiber Optics/ACS Industries.

With her experience as a Director of Operations, Service Manager, IT Support Coordinator, Client Services Manager, Account Manager, Company Safety Coordinator, and Managed Services Project Manager, Jocelyn has honed her skills in leadership, project execution, and customer service.

Her tenure as a Customer Service Lead at Trammell Crow Company and a Customer Service Representative at US Fiber Optics/ACS Industries reflects her commitment to providing exceptional customer experiences.

Jocelyn M DiCesare
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Location

Warwick, Rhode Island, United States