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Joe Testa

Chief Experience Officer (CXO)

Joe Testa is a seasoned professional with over 20 years of experience in Customer Experience and operational excellence.

He has a proven track record in Team Building, Process Improvement, Negotiation, Sales Acumen, Project Management, Leadership, and Issue Resolution.

His expertise includes designing organizational structures, recruitment, hiring, training, professional development, ISO 9000 compliance, and Six Sigma certification.

Joe Testa has managed large and diverse staff, troubleshooted operational roadblocks, and excelled in up-selling, cross-selling, and generating new business through a service-centric sales approach.

He has a strong educational background with studies in Business at West Virginia University, a Masters Certificate from Villanova University, and previous experience in various reputable organizations such as OpenMethods, Oracle, Academy Sports + Outdoors, and GSI Commerce among others.

Joe Testa
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Location

Greater Pittsburgh Region