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Joe Testa

Chief Experience Officer (CXO)

Joe Testa is a seasoned professional with over 20 years of experience in Customer Experience and operational excellence.

He has a proven track record in Team Building, Process Improvement, Negotiation, Sales Acumen, Project Management, Leadership, and Issue Resolution.

His expertise includes designing organizational structures, recruitment, hiring, training, professional development, ISO 9000 compliance, and Six Sigma certification.

Joe Testa has managed large and diverse staff, troubleshooted operational roadblocks, and excelled in up-selling, cross-selling, and generating new business through a service-centric sales approach.

He has a strong educational background with studies in Business at West Virginia University, a Masters Certificate from Villanova University, and previous experience in various reputable organizations such as OpenMethods, Oracle, Academy Sports + Outdoors, and GSI Commerce among others.

Highlights

Jun 12 · linkedin

Come work with the best CX professionals in the business! OpenMethods is looking for a high octane sales professional (Account Executive) to join our team. A motivated individual who wants to work with a cutting edge CX, Integration and Workflow Automation platform. If you are that person visit the link here and apply.

May 31 · linkedin

Enhancing Contact Center Efficiency through Workflow Automation and AI Integration #cx #futureproof #contactcenter #customerexperience

Joe Testa
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Location

Greater Pittsburgh Region