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Joel Cornell

Customer Success Manager at Box

Joel Cornell is a Senior Customer Success Manager at Box, a content collaboration and cloud storage company. He is known for his expertise in customer success and account management, with a background that spans both the music and technology industries.12

Professional Experience

Joel is highly regarded in his field, described as a "world-class CSM" who consistently goes above and beyond for his customers to drive adoption and satisfaction.1 His role at Box involves:

  • Evangelizing Box products such as Box Sign, Box Canvas, and the larger Content Cloud3
  • Driving customer adoption and satisfaction
  • Managing key customer accounts

Career History

Before his current position at Box, Joel has held roles at:

  • Productiv
  • Previous stint at Box
  • Other companies in the music and technology sectors24

Location and Contact

Joel Cornell is based in Oakland, California, USA.4 While specific contact information is not provided here, he maintains a professional presence on LinkedIn under the username "joelcornell".13

Skills and Expertise

As a Senior Customer Success Manager, Joel likely possesses skills in:

  • Customer relationship management
  • SaaS (Software as a Service) product knowledge
  • Account management
  • Technology adoption strategies
  • Client communication and support

Joel's experience in both the music and technology industries suggests he has a diverse skill set that allows him to understand and meet the needs of various clients in his role at Box.

Highlights

Apr 26 · linkedin

After a rewarding year building the #SaaSIntelligence movement at Productiv, I’m excited to announce that I have recently re-joined my alma mater Box!

A giant thank you to the leadership team at Productiv - Jody Shapiro, Munish Gandhi, Ashish Aggarwal, and Angie (Grech) Holt - for an incredible experience. It’s not every day you get a front row seat to a rocketship launch. Productiv has built a business-critical application and I can’t wait to see what the team does in the future.

Now, I look forward to working to evangelize Box Sign, Box Canvas, and the larger Content Cloud! The possibilities with Box are endless, and I can’t wait to help each and every one of my customers simplify how they work!

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Joel Cornell
Joel Cornell, photo 1
Joel Cornell, photo 2
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Location

Oakland, California, United States