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Joel Cornell
Customer Success Manager at Box
Joel Cornell is a Senior Customer Success Manager at Box, a content collaboration and cloud storage company. He is known for his expertise in customer success and account management, with a background that spans both the music and technology industries.12
Professional Experience
Joel is highly regarded in his field, described as a "world-class CSM" who consistently goes above and beyond for his customers to drive adoption and satisfaction.1 His role at Box involves:
- Evangelizing Box products such as Box Sign, Box Canvas, and the larger Content Cloud3
- Driving customer adoption and satisfaction
- Managing key customer accounts
Career History
Before his current position at Box, Joel has held roles at:
Location and Contact
Joel Cornell is based in Oakland, California, USA.4 While specific contact information is not provided here, he maintains a professional presence on LinkedIn under the username "joelcornell".13
Skills and Expertise
As a Senior Customer Success Manager, Joel likely possesses skills in:
- Customer relationship management
- SaaS (Software as a Service) product knowledge
- Account management
- Technology adoption strategies
- Client communication and support
Joel's experience in both the music and technology industries suggests he has a diverse skill set that allows him to understand and meet the needs of various clients in his role at Box.
Highlights
After a rewarding year building the #SaaSIntelligence movement at Productiv, I’m excited to announce that I have recently re-joined my alma mater Box!
A giant thank you to the leadership team at Productiv - Jody Shapiro, Munish Gandhi, Ashish Aggarwal, and Angie (Grech) Holt - for an incredible experience. It’s not every day you get a front row seat to a rocketship launch. Productiv has built a business-critical application and I can’t wait to see what the team does in the future.
Now, I look forward to working to evangelize Box Sign, Box Canvas, and the larger Content Cloud! The possibilities with Box are endless, and I can’t wait to help each and every one of my customers simplify how they work!
