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John Gibbons

Principal Technical Consultant at ServiceNow – The Enterprise Cloud Company

John Gibbons is a Principal Product Success Architect at ServiceNow with over 15 years of experience in software engineering.1 He has held various roles at ServiceNow since joining the company in April 2013, including Technical Consultant, Sr Technical Consultant, Principal Technical Consultant, and Product Success Architect.1

Gibbons has extensive expertise in multiple ServiceNow modules, including Security Operations, Vendor Risk Management, Integrated Risk Management, IT Service Management, CMDB, and various others.1 He is skilled in developing and configuring the ServiceNow Platform using JavaScript, Angular JS, CSS, HTML, and other web-based scripting languages.1

Throughout his career at ServiceNow, Gibbons has obtained several certifications, including:

  • ServiceNow Certified System Administrator
  • Certified Implementation Specialist in Vulnerability Response, Security Incident Response, Vendor Risk Management, and IT Service Management
  • Certified ServiceNow Implementation Specialist - Application Developer1

Most recently, in January 2025, Gibbons obtained the Certified Technical Architect (CTA) certification from ServiceNow.2

Prior to joining ServiceNow, Gibbons worked at companies such as Greenlight Group, R Systems, and Alorica in various technical roles.1 He holds an AAS in Computer Science and Network Engineering from ITT Technical Institute.1

Related Questions

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John Gibbons
John Gibbons, photo 1
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Location

Columbus, Montana