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John Rice

General Manager at Shangri-La at The Fort, Manila (pre and post opening)

John Rice is an experienced hospitality executive with a long career at Shangri-La Hotels and Resorts. He has held several key leadership positions within the company:

Career Progression

  • As of November 2021, John Rice became the General Manager of Shangri-La Singapore while also holding the position of Vice President, Operations (Philippines).123

  • From June 2019 to November 2021, he served as Vice President Operations (Philippines) & General Manager of Shangri-La The Fort in Manila.4

  • Prior to that, he was the General Manager of Shangri-La The Fort Manila from October 2014 to May 2019.4

Previous Roles

John Rice's career with Shangri-La includes:

  • Area General Manager at China World Hotel, Beijing (February 2010 - September 2014)
  • General Manager at China World Hotel, Beijing (September 2008 - January 2010)
  • General Manager at Pudong Shangri-La, East Shanghai (June 2006 - August 2008)
  • General Manager at Edsa Shangri-La, Manila (December 2004 - May 2006)4

Expertise and Achievements

John Rice is known for his extensive knowledge and expertise in the luxury hospitality sector. He has been instrumental in:

  • Leading high-performing hotel teams across multiple properties in the Philippines
  • Navigating the challenges of the COVID-19 pandemic by identifying new revenue streams and launching business initiatives
  • Spearheading the opening of Shangri-La The Fort, Manila, the group's first mixed-use lifestyle destination1

Current Responsibilities

In his role as General Manager of Shangri-La Singapore, John Rice:

  • Supervises daily operations of the hotel, including Shangri-La Apartments and Residences
  • Drives commercial growth and inspires service excellence
  • Enhances guest engagement and strengthens community partnerships
  • Elevates the hotel's luxury family positioning3

John Rice is an Australian national and has been described as a fair but assertive leader who knows how to turn hotels into profitable businesses while maintaining high standards.4

Highlights

A new GM for Shangri-la Singapore | Meetings & Conventions Asia
Nov 10 · ttgasia.com
Shangri-La Singapore welcomes new GM - TTG Asia
Shangri-La Singapore welcomes new GM - Travel Weekly Asia
John Rice has been appointed General Manager at Shangri-La ...

Related Questions

What were the key challenges John Rice faced during the opening of Shangri-La The Fort, Manila?
How did John Rice contribute to the success of Shangri-La properties in the Philippines?
What new initiatives did John Rice launch at Shangri-La The Fort, Manila?
How has John Rice's leadership style impacted the Shangri-La properties under his care?
What are John Rice's future plans for Shangri-La Singapore?
John Rice
John Rice, photo 1
John Rice, photo 2
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Location

Chaoyang District, Beijing, China