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Jonathan Corbin

Vice President of Customer Success & Global Strategy at HubSpot

Jonathan Corbin is no longer the Vice President of Customer Success & Global Strategy at HubSpot. He left that position in June 2023 to become the CEO and Co-founder of Maven AGI, a generative AI platform focused on reimagining customer experience, starting with support.12

During his time at HubSpot from September 2019 to June 2023, Corbin led a team of about 1,000 customer success, partner success, and contract managers across all regions and verticals. His team was responsible for driving customer retention, revenue growth, and value realization for over 200,000 customers worldwide, ranging from startups to enterprises.1

Prior to HubSpot, Corbin held several notable positions:

  • VP of Customer Success at Sprinklr (2017-2019)
  • Sr. Manager of Customer Success and Account Management at Marketo (2015-2017)
  • Head of Customer Success for Financial Services & Insurance at Adobe (2013-2015)

Corbin has a strong background in digital marketing, customer success, and business strategy. He holds an MBA from Babson College and a B.Sc. in MSIS and Operations Management from UMass Boston.1

Currently, as the CEO of Maven AGI, Corbin is working on leveraging generative AI to improve customer experiences and revolutionize customer support.23

Highlights

Aug 21 · linkedin

Customer Support is fundamentally broken.

I'm excited that Maven AGI is helping companies better allocate their amazing support team members to engage and help the customers that need the most help. #CustomerSupport #Engagement #TeamEfficiency

Aug 16 · linkedin

Rumi — “Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself.”

Related Questions

What inspired Jonathan Corbin to transition from HubSpot to Maven AGI?
How did Jonathan Corbin's role at HubSpot prepare him for his current position at Maven AGI?
What are some key achievements Jonathan Corbin has accomplished in his career?
How does Jonathan Corbin's experience at Adobe influence his current strategies at Maven AGI?
What are the main goals of Maven AGI according to Jonathan Corbin?
Jonathan Corbin
Jonathan Corbin, photo 1
Jonathan Corbin, photo 2
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Location

Greater Boston Area