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Jordan Olivero

Leading Client Experience at a Fintech

Jordan Olivero is the SVP of Marketing, Sales, & Client Experience at Cirrus Secure, a company that helps businesses avoid document chaos.1 He has been in this role since November 2022, based in Evergreen, Colorado.1 Olivero has extensive experience in customer success and leadership roles in the software industry, with a focus on B2B SaaS companies.1

Key points about Jordan Olivero's career:

  1. Current role: SVP, Marketing, Sales, & Client Experience at Cirrus Secure (November 2022 - Present)1

  2. Previous experience:

    • Executive Customer Success Consultant at ESG (June 2022 - November 2022)1
    • Director of Client Success at Frontline Education (August 2020 - March 2022)1
    • Director of Customer Success at Swimlane (July 2018 - June 2020)1
    • Various roles at IBM, including Sr. Manager of Customer Success for Watson IoT (2005 - 2018)1
  3. Education:

    • MBA from Northwestern University - Kellogg School of Management1
    • BS in Business Administration from Colorado Christian University1
  4. Certifications:

    • Certified Customer Success Manager (CCSM) Level 1 and 21
    • Introduction to SBA 504 from NADCO1

Olivero is known for his expertise in customer success strategies, improving client experiences, and driving revenue growth in SaaS companies.1 He has a track record of improving customer retention, reducing churn, and implementing successful customer success programs.1

Highlights

Mar 11 · cbinsights.com
Cirrus CEO, Founder, Key Executive Team, Board of Directors ...
Nov 16 · nadco.org
Jordan Olivero - National Association of Development ... - NADCO
[PDF] Holiday shopping on a budget - UFDC Image Array 2

Related Questions

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Jordan Olivero
Jordan Olivero, photo 1
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Location

Littleton, Colorado, United States