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Jordan Peterson
Life is to short to be anything but glass half full! Always happy to connect and network.
Professional Background
Jordan Peterson is a seasoned professional with extensive experience in customer service and sales within the data center maintenance industry. Currently serving as the Senior Channel Manager at Service Express, Inc. (SEI), Jordan has carved out a niche in delivering flexible support solutions for a variety of data center platforms. Under his leadership, SEI has established an impressive 98% customer retention rate and a notable 90 net promoter score, which underscored the company’s commitment to exceptional service. His journey started at Service Express, where he has progressed through various roles, including Senior Account Executive and Sales Development Representative, showcasing his invaluable contributions to the company’s growth and success.
In addition to his current role, Jordan has worn many hats throughout his career. He previously served as a Customer Experience Manager at Varsity News Network, allowing him to hone his skills in client relations and service delivery. Jordan’s earlier experience as a Managing Director & Partner at Grand Rapids Cyclones and as a Contracted Assistant Event Director at AmerAsian Productions reflects his versatility and ability to navigate diverse professional environments. His diverse experiences have armed him with a unique perspective on customer engagement and service excellence.
Education and Achievements
Jordan completed a Bachelor of Arts degree, focusing on Physical Education, Sports Leadership, and Sports Management at Grand Valley State University. This academic foundation has proven integral to his professional pursuits, especially in roles that demand leadership, teamwork, and a comprehensive understanding of sports management principles.
In the realm of sports, Jordan also contributed significantly as an Assistant Head Coach for the Junior Varsity Girls Basketball team at Jenison High School and previously served as an MHSAA Certified Umpire at Genesee Fieldhouse. Both positions allowed him to leverage his leadership and management skills while nurturing the next generation of athletes. This experience demonstrates his deep passion for sports and community involvement, which is a testament to his character and commitment to nurturing young talent.
Personal Interests
Jordan relocated to Raleigh, North Carolina, in January 2016, marking a significant transition in his personal and professional life. Embracing the vibrancy of the East Coast, he has fallen in love with both the local culture and the community. In his downtime, you’ll likely find Jordan enjoying leisure activities on the golf course, relaxing by the water, or maintaining an active lifestyle at the gym. His enthusiasm for networking and meeting new people is evident; he enjoys socializing over coffee or beers, fostering connections that enrich his professional life while expanding his social circle. Jordan recognizes the value of building relationships and is always open to engaging with others across various industries.
Conclusion
With over 30 years of experience at Service Express and a proven track record in management and customer service, Jordan Peterson exemplifies dedication and excellence in the field. His educational background in Physical Education and Sports Management supports his leadership roles, while his various professional experiences underscore his adaptability and commitment to fostering positive customer experiences. As Jordan continues to thrive in his career, he remains focused on building lasting relationships and contributing to the success of his team at Service Express, Inc.
tags:[
Data Center Maintenance
Service Commitment
Customer Retention
Customer Experience
Sports Management
Sales Leadership
Networking
Physical Education
Team Management
Professional Development
Customer Service Excellence
Raleigh North Carolina
Grand Valley State University
Sales Development
Leadership Roles
