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Josh Klenert

Customer-Centric Design Leader | Product Design

Josh Klenert is the Senior Manager of the Workflow Design Studio at ServiceNow.45 He is based in the United States.4 Klenert has a background as an award-winning Creative Director and media executive with 20 years of experience helping build products and brands.1 He has a passion for connecting multidisciplinary teams and combining product, brand, and content innovation to create experiences.1

Prior to his current role at ServiceNow, Klenert held various positions at other companies:

  • Bakkt As Chief Design Officer, he helped build a platform for the digital economy, including crypto trading, payments, and loyalty redemption.1
  • JPMorgan Chase & Co. He served as Chief Creative Officer and Executive Director, where he helped build a next-generation digital banking experience and led design and UX for digital customer experience.1 His work with Chase won a Cannes Lion award.1
  • AOL/HuffPost As VP of Design & User Experience, he rebuilt the design team to expand into mobile, video, long form, and international platforms.1
  • iHeartRadio As VP, Creative Director, he created a national digital radio network with original video content and live experiences.1
  • Billboard As Creative Director, he worked to make the 114-year-old brand relevant across all platforms for new audiences.1

Klenert's LinkedIn activity shows his involvement with ServiceNow's Workflow Design Studio, co-creating "big ideas".3 He also welcomed new members to his design team at Bakkt.7

ServiceNow's Workflow Design Studio, where Josh Klenert is Senior Manager, focuses on co-creating solutions with customers to address their specific challenges.1 The Workflow Design Studio allows users to automate processes using a no-code environment.6 Flows are built by configuring triggers and actions, and testing the flow for errors.2

Highlights

Oct 16 · servicenow.com
Flow Designer – No-Code Workflows - ServiceNow
Aug 1 · youtube.com
Getting started with flows in Workflow Studio - YouTube
Getting started with flows in Workflow Studio - YouTube
Mar 29 · youtube.com
ServiceNow Introduction to Workflow Studio in Washington Release
ServiceNow Introduction to Workflow Studio in Washington Release
Jan 22 · iza.co
Josh Klenert - Principal Customer Experience Designer at Servicenow
Jan 1 · rocketreach.co
Josh Klenert Email & Phone Number | ServiceNow Senior Manager ...
Josh Klenert Email & Phone Number | ServiceNow Senior Manager ...
Jan 1 · joshklenert.com
JOSH KLENERT
May 8 · Quartz
JPMorgan is poaching talent from Silicon Valley - Quartz
JPMorgan is poaching talent from Silicon Valley - Quartz
Apr 8 · POLITICO
Huffington Post C.T.O. steps down- POLITICO Media - POLITICO
[PDF] FEATURING: - World Radio History

Related Questions

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Can you provide examples of Josh Klenert's work at iHeartRadio and Billboard?
What challenges did Josh Klenert face while rebuilding the design team at AOL?
Josh Klenert
Josh Klenert, photo 1
Josh Klenert, photo 2
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Location

United States