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Joshua Ryecroft

Senior Technology Manager - Service Operations at Morrisons

Josh Ryecroft is an experienced Service Delivery Professional with over 9 years of experience in IT Service Management, specializing in Incident, Problem, Change, and Release Management Processes.

He has a strong foundation in ITIL practices, having gained accreditation and practical experience working in an ITIL aligned FTSE100 retailer and briefly in Financial Services.

Josh excels in Service Transition on large business change programs, leveraging his process understanding to deliver effective solutions that align with business requirements.

As a skilled communicator, he collaborates effectively with technical teams and senior management, prioritizing customer experience and offering valuable solutions.

Josh has a track record of leadership, leading virtual teams to solve critical system issues, serving as a Subject Matter Expert, and guiding technical specialists towards solutions.

Known for his problem-solving abilities, Josh combines creative thinking with a methodical approach to analyze and resolve complex issues. He is driven, adaptable, and always focused on delivering results.

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Location

Bradford, United Kingdom