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Julia Gometz
Employee & Brand Engagement. First Executive to Use Customer loyalty NPS methodology for the employee. (2008) Trailblazer. Thought leader.
Julia Gometz is the Head of People Operations & Strategy at Prehab.1 She is a collaborative and passionate leader who focuses on helping organizations maximize their potential both internally and externally.1
Professional Expertise
Julia specializes in bridging culture and brand to optimize organizational performance.1 She is known for her innovative approach to employee engagement, being the first executive to apply the customer loyalty Net Promoter Score (NPS) methodology to employees in 2008.2 This pioneering effort has established her as a trailblazer and thought leader in the field of employee and brand engagement.2
Career Highlights
- Current Role: Head of People Operations & Strategy at Prehab
- Expertise: Employee and brand engagement
- Innovation: First to apply NPS methodology to employee engagement (2008)
- Recognition: Considered a trailblazer and thought leader in her field
Julia Gometz's work demonstrates a commitment to enhancing organizational effectiveness by aligning internal culture with external brand perception, ultimately contributing to the overall success of the companies she works with.
Highlights
Just saw this video "spoof" of a guy (played by Scott Seiss) pretending to be a disgruntled Ikea employee, who is on a 2 week termination notice. He highlights questions from customers and answers them brutally. Some could be funny, but some are scary. Oddly enough, I looked him up here on LinkedIn and he actually worked at Ikea a few years back. He states in his profile that he's a social media professional and comedian. He also did not post this on LinkedIn. Wonder if he expected to see it on here (or if anyone else has shared this here)?
When I first looked at this, (from the point of view of a Human Resources professional), I was feeling bad for Ikea. I know some great leaders there. From the point of view of the employee - I suppose it's funny. The person who sent it to me thought it was hilarious. I'm curious to hear from everyone in the LinkedIn universe - your thoughts. Would you be scared if you were his current employer? Or is this just clearly poking harmless fun?
I'm always curious on how employees (past, present or future) affect the brands of their employers. Any lessons or take-aways here?
I'm attending Council Session with Rich Diviney via Zoom #The Attributes .
