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Julia Prause

Global Customer and GTM Leader | B2B | SaaS | Advisor

Julia Prause is a seasoned Customer Executive with over 15 years of experience in SaaS and B2B environments.

She holds a Bachelor of Arts in Technical Translation/Writing from Hochschule Flensburg, demonstrating her commitment to language and communication excellence.

Julia has an impressive work history, having held key positions at renowned organizations like PSPDFKit, Firstbase, Unqork, MongoDB, Smartling, Shutterstock, and Bigstock/Shutterstock.

Throughout her career, Julia has excelled in roles such as VP of Customer Success, Chief Customer Officer, Global Director of Customer Success, and Account Management, showcasing her strong leadership and customer-centric approach.

With a focus on driving business outcomes through strategic initiatives and data-driven programs, Julia's track record exemplifies her dedication to delivering results for her organizations.

Highlights

Aug 19 · linkedin

Come work with me! I'm hiring a CSM who is as passionate about customers and technology at the same time! Ping me if you're interested to learn more. #hiring #customersuccess

Jun 18 · linkedin

I'm excited to share that I'm joining PSPDFKit as VP of Customer Success!

The past few months have been a humbling journey after I was laid off for the first time in my career.

After spending time reflecting and taking a breather, I'm thrilled to have joined Jonathan and his team. The strong leadership, successful track record, and future-oriented product that empowers users and developers truly resonated with me.

I'm beyond grateful for the many connections, introductions, and career chats during my job search. A massive thank you goes to: Ozge Tuncel Ozcan, Daniel De Vries, Phil Gurbacki, Bridget Shea, Rez Khan, Jeroen Bos, Kate Fitzgerald, Andy Waterhouse, Shalena O'Connell, Liam H. Mulcahy, Matthew Dempsey, Justin Dignelli, Steve Lantz, Rebecca Mosner, Gabriel Madureira, Gigi Neuenfeldt, Matt McClernan, Javier Molina, Matt Rasmussen, Blake Lindgren, Ben Pfeifer.

I'll share some of my learnings soon, hoping to help others on a similar career journey.

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Julia Prause
Julia Prause, photo 1
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Location

Greater Philadelphia