Sign In

Juliana Ferreira

HCI/UX Research Scientist at IBM Research Brazil

Juliana Ferreira is a highly qualified professional with a D.Sc. in Human-Computer Interaction (HCI) and M.Sc. in Informatics for Business Supporting Systems. With over a decade of experience, she specializes in bridging the gap between the business domain and technological solutions across various industries including health, oil and gas, IT, education, private pension, justice, and legal affairs.

Her expertise lies in business process modeling projects, where she excels in representing and reviewing business workflows, identifying areas for improvement, and deriving business requirements for new systems. Juliana is adept at evaluating system interfaces and interactions to enhance usability and communicability, always focusing on improving the end-user experience.

Juliana's professional journey has been enriched with academic research experiences, such as conducting user observations and interviews to solve communication issues in software development projects. Her Ph.D. research contributed valuable insights to a software development company, prompting a reevaluation of their models and tools.

Currently, Juliana thrives as a User eXperience specialist, using fieldwork methodologies to understand user needs for system design. She is a dedicated qualitative researcher exploring the impact of artificial intelligence on human-technology interactions.

Throughout her career, Juliana has held key roles at esteemed organizations like IBM Research Brazil, Software Engineering Laboratory (LES) at PUC-Rio, and Petrobras, showcasing her versatile skill set and ability to drive impactful projects to fruition.

Juliana Ferreira
Add to my network

Location

Rio de Janeiro, Rio de Janeiro, Brazil