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Juliana Ong
Director of Culture & Human Capital at Royal Plaza on Scotts
Professional Background
Juliana Ong is a distinguished professional in the field of Human Resources Management, known for her extensive experience and remarkable contributions to shaping positive workplace cultures in the hospitality industry. With a career spanning over a decade, she has held several progressively responsible roles at Royal Plaza on Scotts, one of Singapore's leading hotels. She currently serves as the Director of Culture & Human Capital, where she plays a vital role in fostering an engaging organizational culture aimed at attracting and retaining talent while enhancing employee satisfaction.
Before assuming her current role, Juliana's journey within Royal Plaza on Scotts saw her stepping through a series of pivotal positions. She began her career at the hotel as a Human Resources Executive and gradually advanced to roles that required greater responsibilities, such as Human Resources Manager, Human Resources Officer, and Training Executive. Her exceptional skills and knowledge in Human Resources have made her a natural leader within the organization, contributing significantly to the overall HR strategic initiatives at Royal Plaza on Scotts.
Education and Achievements
Juliana Ong is a graduate of the Singapore University of Social Sciences, where she studied Human Resources Management. Her education has provided her with a solid foundation in HR principles and practices, which she has adeptly applied throughout her career. Her academic background, combined with her hands-on experience, has enabled her to develop a comprehensive understanding of employee engagement, organizational development, and human capital strategy.
At Royal Plaza on Scotts, Juliana has been instrumental in implementing various initiatives that focus on employee development and workplace culture. Her leadership has led to the establishment of programs aimed at enhancing employee skills and promoting a sense of belonging among staff. This approach not only boosts morale but also drives the hotel’s operational excellence, aligning HR strategies with business goals.
Achievements
Throughout her career, Juliana has achieved numerous milestones that reflect her commitment to excellence in Human Resources Management. Notably, her leadership in the establishment of robust training programs has significantly improved employee performance and retention rates at Royal Plaza on Scotts. Furthermore, her strategic development of the hotel's HR policies has not only streamlined operations but also created a more inclusive and engaging workplace environment.
Before her tenure at Royal Plaza on Scotts, Juliana worked as a Human Resources Manager at Inter-Media, where she honed her skills in managing HR functions and contributing to organizational strategy. Additionally, she has a rich background in the customer service industry, having served as Cabin Crew with Emirates Airline. This experience provided her with valuable insights into employee dynamics in high-pressure environments, further enhancing her capability as a HR professional.
In summary, Juliana Ong has built a remarkable career characterized by her dedication to human capital development and her passion for fostering an organizational culture that empowers employees. Her extensive experience, paired with her strong academic background in Human Resources Management, positions her as a leading figure in the field, making a significant impact in the hospitality sector of Singapore.
