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Justin Hein

People-Centric Technical Leader - Scaling Support Models - Customer Support Engineering Manager at Checkr

Justin Hein is a Manager of Customer Support Engineering at Checkr, Inc.1 He has extensive experience in customer-facing technical roles, specializing in SaaS, APIs, and iPaaS.4 With 10 years of experience in the field, Justin is an expert in strategic planning, system integration, and cross-functional collaboration.4

At Checkr, Justin is responsible for supporting valuable customers on complex issues, utilizing his strong understanding of modern web technologies.3 He has implemented smart tech solutions like Atlassian Jira Service Manager to streamline operations and increase customer satisfaction.4

Justin is known for his ability to simplify complex technical concepts, bridging gaps between diverse stakeholders.4 He has guided support teams through significant challenges, developing strategies to resolve issues efficiently and build trust with customers.4

His LinkedIn username is justinmhein, where he shares insights about customer service and support engineering.2 Justin is also involved with the Denver Institute of Faith and Work5, demonstrating his commitment to integrating his professional expertise with his faith.

Highlights

Feb 6 · checkr.com
Careers | Checkr
Senior Customer Support Engineer - Checkr | Built In Colorado
Dec 3 · checkr.com
How to Onboard Staff and Volunteers in Your Church | Webinar
Jul 8 · checkr.com
Safety Best Practices to Consider for your Children's Ministry - Checkr
Safety Best Practices to Consider for your Children's Ministry - Checkr
Mar 21 · checkr.com
Open Positions and Career Opportunities - Checkr

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Justin Hein
Justin Hein, photo 1
Justin Hein, photo 2
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Location

Denver, Colorado, United States