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Katia Ortiz

Katia Ortiz is a senior executive at ServiceNow, a leading digital workflow company. She currently serves as the vice-president of ServiceNow for Latin America, a position she assumed in May 2023.1 Prior to this role, Ortiz was the vice-president and country manager for ServiceNow in Brazil.1

Ortiz has been with ServiceNow for nearly eight years, playing a crucial role in the company's growth in the region. Under her leadership, ServiceNow's presence in Brazil expanded from a small team of about eight people to approximately 150 employees.1

In her current role as vice-president for Latin America, Ortiz is focused on expanding ServiceNow's presence in countries where the company has less penetration, such as Argentina, Chile, Peru, Colombia, and Costa Rica.1 She is also involved in promoting ServiceNow's artificial intelligence and generative AI capabilities in the Latin American market.13

Ortiz is known for her insights on consumer behavior and market trends in Latin America. She has commented on the changing expectations of Latin American consumers, emphasizing the importance of personalized experiences combined with quick and seamless service delivery.3

On her LinkedIn profile, Ortiz shares updates about ServiceNow events and advancements, such as the company's progress in using generative AI across various fronts.2

Highlights

Apr 10 · servicenow.com
LATAM Consumer Voice Report Study 2024 - ServiceNow Press​
May 16 · itforum.com.br
Katia Ortiz assume liderança da ServiceNow na América Latina
Katia Ortiz assume liderança da ServiceNow na América Latina
Jan 1 · wipro.com
Wipro Unveils Its Newest Innovation and Co-Creation Space ...

Related Questions

What are Katia Ortiz's main responsibilities as vice-presidente da ServiceNow na América Latina?
How has Katia Ortiz contributed to the growth of ServiceNow in Brazil?
What are Katia Ortiz's future plans for ServiceNow in Latin America?
How does Katia Ortiz's leadership style impact ServiceNow's operations in the region?
What challenges has Katia Ortiz faced in her role at ServiceNow?
Katia Ortiz
Katia Ortiz, photo 1
Katia Ortiz, photo 2
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Location

São Paulo, São Paulo, Brazil