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Kelly Long
IT Manager, Store Systems Development at Advance Auto Parts
Professional Background
Kelly Long is a highly accomplished professional with a rich background in information technology and project management, boasting a career that exemplifies results-driven leadership. With a Masters Certificate in Project Management coupled with a Bachelor of Business Administration (B.B.A) in Computer Information Systems from James Madison University, Kelly has honed extensive skills in application development and IT support. This unique blend of education and experience equips Kelly to excel in the fast-paced world of technology, where innovation and operational excellence are key.
Spanning over several years, Kelly's career has primarily taken place at Advance Auto Parts, where she has successfully navigated through various leadership roles, including IT Manager of Store Systems Development and IT PMO Manager. Her tenure at Advance Auto Parts reflects a steadfast commitment to enhancing organizational functionalities, improving customer satisfaction, and leading high-performing teams. Kelly’s expertise is highlighted by her history of managing complex projects and delivering innovative solutions that address intricate challenges.
In previous roles such as Merchandising Systems Development Manager and IT Program Manager, Kelly has demonstrated her ability to engage with stakeholders from diverse backgrounds while fostering a collaborative work environment. She excels in communication, diplomacy, and relationship-building, which are crucial skills in ensuring project success and operational efficiency.
Education and Achievements
Kelly's educational background is one of her strongest assets, grounded in a solid foundation from James Madison University, where she specialized in Computer Information Systems. This education equipped her with essential knowledge of both technical and business aspects of technology.
Over the years, Kelly has been recognized for her vast array of achievements, particularly in project management and IT service delivery. Her ability to design, develop, and implement operational strategies has proven instrumental in streamlining processes and maximizing profitability within her organization. She uses her analytical skills to identify root causes of problems, allowing her to devise effective solutions that improve overall productivity.
Achievements
- Leadership in Project Management: Throughout her career, Kelly has successfully led numerous projects at organizations such as Advance Auto Parts and Circuit City Stores. Her strategic approach and adept management skills have allowed her to handle diverse responsibilities, always ensuring that projects meet or exceed their quality benchmarks.
- Operational Excellence: Kelly has a proven track record of developing and applying innovative solutions that refine operations. Her ability to implement operational plans has consistently led to enhanced service delivery and increased customer satisfaction.
- Effective Communication: One of Kelly's standout traits is her excellent oral and written communication skills. She effectively partners with individuals across all levels of an organization, demonstrating her people-oriented approach and enhancing team collaboration.
- Time Management Skills: Kelly is known for her superior time management skills, deftly managing multiple tasks and prioritizing them to meet challenging deadlines efficiently.
- Customer-Centric Focus: With a people-oriented working style, Kelly ensures that customer relations are prioritized, leading to high levels of satisfaction and retention. Her approach positively impacts profitability and operational effectiveness.
In conclusion, Kelly Long is a dynamic leader whose career reflects a commitment to excellence in the field of information technology and project management. Her educational qualifications and extensive experience complement her operational strategies, enabling her to exceed organizational objectives. Kelly continues to inspire those around her through her self-motivation, dedication to teamwork, and a keen focus on both quality and efficiency.
