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Kendra Ross
Head of Social Impact at Duolingo I CHIEF Member I Award-winning Cultural Worker
Professional Background
Kendra Ross is a dynamic leader, creatively bridging the realms of arts, culture, technology, education, and community. With a wealth of experience that spans from being on stage and recording in studios to influential roles in boardrooms and classrooms, Kendra has honed her skills in strategic leadership and transformational change. Her career showcases a unique understanding of how to effectively blend diverse disciplines, making her a sought-after expert in her field.
Currently, Kendra serves as the Head of Social Impact at Duolingo, where she leverages her extensive background to drive meaningful social initiatives. In this role, she utilizes her passion for education and technology to foster community engagement and promote learning opportunities for diverse populations. Her efforts in social impact are rooted in her belief that education can be a powerful tool for change, reinforcing her commitment to creating inclusive spaces where everyone can thrive.
Prior to her current position, Kendra was a member of Chief, an organization dedicated to building a powerful network of women leaders. Her collaboration with such a group exemplifies her commitment to empowering others and fostering gender equality in leadership roles. Furthermore, Kendra served as a Board Member at the Allegheny Regional Asset District (RAD), where she contributed her expertise in arts and culture to guide decisions that positively impact the community.
Kendra's entrepreneurial spirit is evident in her past role as a Partner at ACT3 Consulting Partners, where she helped clients navigate challenges through innovative strategies and effective implementation. Additionally, she founded Lola's Child Music, a creative venture that highlights her lifelong passion for music and dedication to nurturing artistic expression.
Education and Achievements
Kendra's strong educational foundation is a testament to her commitment to lifelong learning and personal growth. She earned a Bachelor of Music (B.M.) degree from New York University, where her passion for the arts flourished. Continuing her academic journey, Kendra pursued multiple Master's degrees, obtaining an M.A. from The New School and another M.A. from the City University of New York-Brooklyn College. These advanced degrees not only enriched her knowledge but also enhanced her ability to think critically and innovatively across various domains.
In her pursuit of knowledge, Kendra also achieved a Certificate in Big Data for Social Good from Harvard Business School Online. This program allowed her to explore the intersection of data analytics and social impact, aligning with her vision of utilizing technology and data to drive positive change in communities. Additionally, Kendra is currently working towards a Doctor of Philosophy (Ph.D.) degree at Point Park University, further demonstrating her dedication to scholarly research and her extensive understanding of the complexities faced by communities today.
Achievements
Kendra Ross's career is marked by numerous achievements that reflect her innovative approach and influence across multiple sectors. As the Head of Social Impact at Duolingo, she has led important projects that focus on educational equity and community empowerment, making significant strides in bridging the gap between language learning and social good.
Her involvement in organizations such as Chief and the Allegheny Regional Asset District (RAD) has positioned her as a prominent figure in advocating for the arts and culture within her community. These leadership roles underscore Kendra's commitment to transformative community engagement and illustrate her effectiveness in steering impactful initiatives.
Moreover, Kendra's entrepreneurial journey with Lola's Child Music showcases her ability to merge her passion for music with a creative business model, serving as an inspiration for aspiring artists and entrepreneurs. Through her consulting work at ACT3 Consulting Partners, she has directly impacted the success of various organizations and initiatives by providing strategic insights and guidance based on industry best practices.
Kendra's journey exemplifies a passion for creativity, strategic thinking, and community service. Her ability to connect the arts with social impact and education positions her not only as a leader but also as an agent of transformative change. With a strong focus on nurturing talent and empowering communities, Kendra Ross continues to make a meaningful impact in her field, inspiring others to contribute towards building a better world.
Highlights
Thrilled to collaborate with my friend and colleague, Jameel Bennett MBA, SHRM-CP on a discussion surrounding #workplaceculture, #emotionallabor, and #BlackWomen. Join the conversation and share your thoughts! #deib
I woke up this morning, and it felt like a holiday!
Today I’m celebrating my 2nd anniversary as Head of Social Impact at Duolingo.
I’m also excited to announce our first-ever signature impact program that combines our love for learners and our commitment to Pittsburgh. Introducing: Early Learners First.
Through this innovative program, we’re pledging $1 million a year towards ensuring greater access to early childhood education and care in our local community.
At Duolingo, one of our key operating principles is “Learners First.” Everything we do should serve our global learner community—and that includes our neighbors in Pittsburgh! We believe that expanding access to child care and making it more affordable is one of the most direct ways we can give back and make sure that more of Pittsburgh gets to benefit from the growth and success of Duolingo.
I’m grateful to our leadership team for supporting this work and to our partners, Early Excellence Project, Trying Together, and Robyn Tedder of Candor & Co, for helping us see it to fruition.
Read more about the program on our blog.
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Mesh is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Mesh centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.