Sign In

Kenneth Kriz

Senior Manager, Customer Care @ Life360

Kenneth Kriz is an experienced professional who excels in service-oriented companies, prioritizing customer care and ensuring a superior user experience. With a specialization in operations and support center management, he offers expertise in technical support, training, content creation, and multi-channel customer care.

Kenneth's approach involves collaborating closely with mobile app developers and engineers to advocate for the voice of the customer, emphasizing user experience as paramount. His track record includes building and leading teams that demonstrate high engagement, increased productivity, and long-term loyalty, fostering job satisfaction.

Kenneth pursued an education in Business Administration, focusing on an Associates degree at Cuyahoga Community College. Throughout his career, he has held key positions such as Senior Manager Customer Care at Life360, Operations Manager at AP LLC, Contact Center Supervisor at Knoah Solutions Inc., and Senior Team Lead at TELUS International.

His professional journey also includes roles as Team Lead in File Support, Design, and Live Chat at Premier Response - OvernightPrints.com, Restaurant Manager at Stratta in Wynn Las Vegas, Manager at Gordon Biersch, General Manager at Hyde Park Restaurant Group, and Manager at Hyde Park Restaurants.

Kenneth Kriz's mantra 'A person who feels appreciated will always do more than what is expected' underscores his belief in the value of recognition and empowerment in driving exceptional performance in the workplace.

Kenneth Kriz
Add to my network

Location

Las Vegas, Nevada, United States