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Kevin Creed

Global Technology Executive - - CIO - - Customer Focused Servant Leadership - - Innovation and New Product Development - - M&A - - Transformations & Turnarounds - - Legacy Modernizations - - IT Strategy

Professional Background

Kevin Creed is a seasoned technology executive with a remarkable career spanning over 25 years, providing him with considerable global experience in leading IT transformations, driving innovation through technology, and managing large-scale legacy modernizations and merger & acquisition (M&A) integrations. His commitment to being a servant leader has allowed him to effectively partner with various stakeholders to adapt seamlessly to evolving business dynamics. Throughout his career, Kevin has consistently achieved impressive results by building high-performing teams dedicated to delivering scalable and secure solutions that meet organizational objectives and enhance overall productivity.

Education and Achievements

Kevin pursued his educational journey at Beloit College, where he earned a Bachelor of Arts degree in History and Japanese Studies. He further expanded his linguistic and cultural expertise by studying Japanese and Asian Studies at the prestigious Kansai Gaidai University in Japan. This diverse educational background has equipped him with a unique perspective that he has utilized throughout his career in technology and executive leadership.

In his professional trajectory, Kevin has held numerous leadership positions across major organizations, showcasing his ability to lead teams and drive transformational change. He served as Chief Operations Officer at Volley Solutions, where he focused on optimizing operational efficiencies and enhancing service delivery. Prior to this, he was a Senior Practitioner at Crosslake Technologies, contributing his extensive knowledge and insights into technology-driven growth strategies.

During his tenure at TransUnion, Kevin quickly rose through the ranks, holding pivotal roles such as Vice President of Global PMO, Vice President of M&A Integration, Chief Information Officer, and Senior Director of Program Management. His leadership in these roles has had a profound impact, driving significant enhancements in efficiency and fostering a culture of innovation. Notably, he was instrumental in leading TransUnion's largest acquisition—valued at $1.4 billion—where he achieved all integration objectives remarkably, aligning 1,000 employees to a global operating model within just 90 days, divesting five non-core businesses within a year, and realizing an impressive $10 million in incremental cost savings.

Notable Achievements

One of the hallmark achievements of Kevin's career was his integral involvement in transforming TransUnion's legacy business, which previously maintained a modest growth rate of 3-4%, into a market leader with outstanding growth exceeding 15%. This transformation highlighted his strategic vision and executional prowess. Beyond this, Kevin has successfully delivered over 20 new products, significantly increasing the annual new product revenues as a percentage of overall revenue from 8% to an impressive 25%.

Kevin's commitment to building high-performance teams is evident through his strategic overhaul of the IT department, consistently meeting growth targets by realigning resources and improving employee engagement. Under his leadership, 70% of IT resources were transitioned into revised roles, enhancing employee engagement scores from 53% to 75%. He also made impactful changes to the IT leadership structure, replacing 50% of the team and aligning functions to the global operating model. Kevin's initiatives resulted in a remarkable reduction of IT support calls by 75% within just 14 months while replacing 90% of the physical IT infrastructure in an 18-month period, achieving an impressive 99% availability rate.

Additionally, Kevin has made significant advancements in the performance and cost-efficiency of TransUnion's primary revenue-generating platform. Through the reengineering of the data layer, he successfully improved performance by 20%, while simultaneously reducing licensing costs by 50%. This transformation not only streamlined operations but also enhanced the overall user experience and customer satisfaction.

Conclusion

Kevin Creed's career is a testament to his exemplary leadership and transformative capabilities within the technology sector. His lengthy experience, amplified by an academic background rich in history and cultural studies, has poised him to effectively lead organizations in an ever-evolving technological landscape. Kevin's ongoing commitment to innovation, employee engagement, and process enhancements ensures that the organizations he leads are not only successful but also resilient, adaptable, and prepared for the future. As he continues onward in his professional journey, Kevin remains dedicated to leveraging technology and data to drive sustained growth and success.

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Kevin Creed
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Location

Denver Metropolitan Area