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Kevin Michel

Manager, digital PMO and digital services (CDO-CMO) at L'Oréal

Kevin Michel is a customer-oriented e-commerce and marketing professional with a proven track record of improving digital platforms and marketplace strategies for B2B/B2C audiences.

He has successfully structured, revamped, and implemented e-commerce platforms leading to significant revenue growth, enhanced customer loyalty, and brand presence.

Kevin Michel is skilled in initiating data-driven approaches to adjust product, operational, and marketing strategies based on market trends for accelerated results.

He has extensive experience leading diverse teams in developing processes, policies, and infrastructure to improve customer journeys and achieve strategic objectives.

As a big-picture strategist, he has helped businesses transition to digital platforms and access new markets by understanding user demographics, trends, and preferences.

With expertise in E-Commerce strategies, sales funnel optimization, UI/customer segmentation, content analysis, competitive intelligence, and sales/conversion growth tactics, Kevin Michel delivers exceptional results.

He excels in UI/UX design, monitoring techniques, and web service technologies, enabling the translation of strategic visions into actionable plans for omni-channel growth.

Kevin Michel's commitment to delivering top-notch user experiences has propelled teams through omni-channel expansion, revenue growth, and market share enhancement.

His educational background includes degrees in International trade relations, Business intelligence and IT, and general business from institutions like Cours Diderot, Ecole supérieure de Commerce de Montpellier, and Texas Tech University.

With managerial roles at L'Oréal overseeing digital PMO, digital services, and as the Head of B2C digital business relationship managers, Kevin Michel has a rich organizational experience.

Kevin Michel
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Location

Montreal, Quebec, Canada