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Kia Puhm

Founder and CEO DesiredPath

Kia Puhm is the Founder and CEO of DesiredPath, a company that helps businesses achieve smarter and faster revenue growth through a customer-centric approach.13 With over 25 years of experience in the software industry, Kia is considered a pioneer in the field of Customer Experience (CX).4

Kia's background includes:

  1. Education: Bachelor of Applied Science in Computer Engineering from the University of Toronto.1

  2. Professional experience: Prior to founding DesiredPath, Kia held chief positions at several prominent companies, including Oracle, Eloqua, Day Software (Adobe), Intelex Technologies, and Blueprint Software Systems.12

  3. Expertise: Kia developed the Intelligent Framework™, which provides a disciplined, sustainable, and scalable approach to increasing customer value and long-term loyalty.12

  4. Recognition: In 2005, while working at Day Software, Kia was named one of Switzerland's top 50 highest-ranking women in business by Swiss publication Basler Zeitung.1

  5. Athletic achievement: Kia is a former member of the Canadian National Swim Team, a national record-holder in the women's 200-metre backstroke, and was ranked in the world's top 10 swimmers.1

DesiredPath, founded by Kia in June 2018, focuses on helping companies align their operations with the patterns of their most successful customers, driving adoption, retention, and revenue expansion.43

Highlights

DesiredPath: Revenue Growth
Jan 11 · flatfile.com
Map the Customer Journey to Success | Flatfile
Jun 19 · eestielu.ca
Excelling in the Midst of Adversity (Part Two): Interview with Kia Puhm
Kia Puhm It's About Time We Document Our Customers' Desired ...
Oct 31 · Customer Think
Transform Your Customer Journey and Accelerate Growth - Customer Think
The Cycle of Success: A Blueprint for Customer Success Teams - Business 2 Community
SERVICES - Desired Path LLC.

Related Questions

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Kia Puhm
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Location

Greater Toronto Area, Canada