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Kiran Kumar

Customer Experience, Marketing, Technology and everything in between. Hands-on operational expertise.

Kiran Kumar serves as the Vice President of Marketing at World Market, focusing on areas such as Growth, Retention, Customer Experience (CX), and Marketing Technology (Martech) platforms. He has over 15 years of experience in retail and technology, having held significant leadership roles in various companies including Albertsons and Petco before joining World Market in August 2021.12

In his current role, Kiran is responsible for overseeing loyalty programs, customer analytics, and digital marketing efforts. He plays a key role in managing the company's marketing strategies to enhance customer engagement and optimize the overall shopping experience. His work includes rebuilding the Martech stack and implementing customer segmentation strategies.23

Kiran holds an MBA from the Haas School of Business at Berkeley, an MSEE from the University of Texas at Austin, and a B.Tech from the Indian Institute of Technology in Chennai. His diverse background includes roles in finance and analytics at Safeway Inc., where he managed complex retail operations.12

Highlights

Aug 27 · theorg.com
World Market - Marketing and Digital Marketing - The Org
Jan 22 · iza.co
Cost Plus World Market - Employees, Contact info, Overview - Wiza
Jan 22 · iza.co
Kiran Kumar - Vice President, Marketing (Growth, Retention, CX ...
May 25 · engage3.com
The Innovation Table | Kiran Kumar: The Power of the Customer POV
The Innovation Table | Kiran Kumar: The Power of the Customer POV
Aug 17 · mightyguides.com
Kiran Kumar: Making Customer Data Actionable - Mighty Guides
Kiran Kumar: Making Customer Data Actionable - Mighty Guides

Related Questions

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What challenges has Kiran Kumar faced in his role at World Market?
Kiran Kumar
Kiran Kumar, photo 1
Kiran Kumar, photo 2
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Location

San Francisco Bay Area