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Kirk Newcombe

Serving greater NY's premiere swimming pool needs

Kirk Newcombe is a Canadian-born individual who was raised in Maine and has a diverse professional background. He has experience in commercial banking, engineering, and is passionate about solving problems and implementing simple, repeatable processes. With a solid understanding of sales, team leadership, and exceptional service delivery, Kirk prioritizes growth over cost-cutting strategies.

Highly adaptable to remote work, Kirk has been engaged in successful virtual collaborations long before it became a trend during the Covid pandemic. He values teamwork and is always willing to offer support and insights to enhance team effectiveness. His proactive, hands-on approach, coupled with a collaborative and service-oriented mindset, reflects his commitment to driving small business operations and achieving sustainable long-term growth.

Kirk Newcombe holds an MBA specializing in Entrepreneurship and Strategy from INSEAD, in addition to a Bachelor's degree in Finance and Accounting from McGill University. Throughout his career, he has held key roles in various organizations such as J. Tortorella Swimming Pools, Timberwind Capital Partners, EMPEQ Industrial Assets, Andela, SkyMD Telemedicine, and Splash Projects. Kirk has also contributed as a Guest Instructor at INSEAD and gained extensive experience in banking sectors with positions at TD Bank, TD Securities, and Heward Investment Management Inc. He began his professional journey in the family restaurant, the Whales Tooth Pub & Restaurant, where he familiarized himself with hands-on operational tasks and the essence of customer service.

Highlights

Jun 3 · linkedin

I grew up in a family restaurant doing dishes -- back then I never would have predicted that I'd work in tech, leave to acquire a pool company, and then re-dedicate myself to solving business problems with technology and AI.

Funny thing is, when you have 150 staff doing construction, service, heating, propane delivery, and bulk chemical delivery you inherit the mania of a seasonal business along with insane tech legacies begging to be modernized.

Beyond the cultural lift, 2 years were invested building a data warehouse and reporting, bringing AI to our call center, and automating across our tech stack to eliminate manual entry.

I also built the only platform in the market tailored to seasonal swimming pool companies. Every 3 months the operating dynamics change, no pool software can accommodate that.

In doing this we bought ourselves some sanity, saved time and gobs of money, refocused our team on more meaningful work, and helped even average employees be at the top of their game.

I also learned that even swimming pool companies are tech-enabled today.

So, I launched TorchPX to bring the right solutions to companies who don't have a native tech competency.

If you want to automate processes, think AI could help, or frankly just want to know what's possible, let's chat.

🗽

I grew up in a family restaurant doing dishes -- back then I never would have predicted that I'd wor
Kirk Newcombe
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Location

New York, New York, United States