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Kristen Stancill
Vice President of Operations
Professional Background
Kristen Stancill is an accomplished dining operations expert with a notable career in the restaurant industry. With a wealth of experience, she has excelled in various management roles, showcasing her proficiency in overseeing operations and ensuring that service excellence is met at every level. Currently, Kristen serves as the Vice President of Operations at DMAC 81 LLC, which operates the popular restaurant chain McAlister's Deli. Her leadership is integral to the company's operational success and strategic direction, allowing for seamless service delivery and customer satisfaction across multiple locations.
Previously, Kristen held the position of Regional Manager at the same company, where she further developed her managerial skills and implemented successful operational strategies that boosted productivity and increased guest satisfaction scores. Her experience in these roles has positioned her as a key influencer in the food service industry, demonstrating the ability to lead teams effectively in a fast-paced environment.
Education and Achievements
Kristen Stancill's academic background includes a focused study of Restaurant, Culinary, and Catering Management at The Culinary Institute of Michigan, where she earned her Associate's degree. This educational foundation has provided her with extensive knowledge of culinary arts, service management, and catering operations. Additionally, she has furthered her studies at Grand Rapids Community College, enriching her skill set and understanding of the culinary world.
Her education, combined with her practical experience in restaurant operations, has made Kristen a sought-after thought leader in her field. She continually seeks opportunities for professional development and stays updated on industry trends to keep her teams ahead of the curve.
Achievements
Throughout her career, Kristen Stancill has achieved several noteworthy accomplishments. As Vice President of Operations, she has overseen the successful launch of new initiatives that have led to enhanced operational efficiency and customer engagement. Under her guidance, DMAC 81 LLC has not only maintained but improved its reputation for quality service in the competitive restaurant landscape.
Her former leadership role as Regional Manager saw her implementing successful training programs for staff, improving retention and ensuring that employees are equipped with the necessary skills to deliver exceptional service. Through her contributions, Kristen Stancill has significantly impacted the operational success of McAlister's Deli, embodying a commitment to quality and excellence in all aspects of restaurant management.
