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Kuldeep Singhal

Operations Leader | Udaan | Flipkart | IIML

Kuldeep Singhal is a seasoned operations professional who thrives on process innovation and incorporation of customer-focused approaches to maximize efficiency. With a degree in Mechanical Engineering from the prestigious NIT Kurukshetra and a PGDM in Operations and Marketing from the IIM, Lucknow, Singhal has a rich and diverse educational background to complement his professional experience.

Singhal's journey in the professional world began as an Executive Engineer at NTPC, after which he proceeded to intern at Deloitte Touche Tohmatsu. From there, he held progressively more senior roles at companies such as Flipkart.com, 19miles.com, and Intex Technologies (India) Ltd. At KOOVS.COM, he was the Senior Supply Chain Manager for Operations and Design, and at udaan.com, he currently heads Returns Operations, a testament to his extensive industry experience.

Singhal is reputed for his passion for operations development, supply chain management, and trading algorithms. He is deeply invested in process innovation and operations excellence, with a keen eye for driving maximum efficiency in customer-focused settings.

Highlights

Aug 23 · linkedin
Jul 18 · linkedin

Not able to renew policy with increased sum assured. I was promised call back which didn’t happen multiple times. I called call centre and they told me to call back later as there is some ongoing issue. I am a customer ready to pay the premium immediately but I am not getting support from ICICI Lombard to renew my policy. The company is not able to provide the necessary support to let me renew my policy.

And their online escalation form is defunct and not working, I am not surprised.

ICICI Lombard

Sandeep Dubey I tried to use the form at the website to submit the escalation to you but that’s not working, just in case you don’t know, which is very unlikely.

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Kuldeep Singhal
Kuldeep Singhal, photo 1
Kuldeep Singhal, photo 2
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Location

Bengaluru, Karnataka, India