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Lada Gorlenko

Senior Director, Research at MURAL

Lada Gorlenko is a dedicated professional with a strong background in helping businesses enhance their customer, partner, and employee experiences. With expertise in dealing with enterprise intricacies and managing large-scale operations, Lada has excelled in various roles as a practitioner, manager, and trainer. Throughout her career, she has spearheaded several notable initiatives, including establishing research teams at major companies like Microsoft, Smartsheet, and Mural, and crafting the initial experience strategy for Microsoft Lync, the precursor to MS Teams. Additionally, Lada co-founded the globally influential Interaction Design Association (IxDA), oversaw multiple Enterprise Experience conferences, and initiated a support network aiding Ukrainian families during times of crisis. Known for her love of challenges, commitment to honesty, and unwavering passion for her work, Lada Gorlenko is a respected figure in the industry.

Lada Gorlenko
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Location

Greater Seattle Area

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