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Laik Kazala

Principal Customer Experience Manager, T-Mobile for Business at T-Mobile

Laik Kazala is an accomplished Product & Marketing Manager with over 18 years of experience in the telecommunications and technology sector. A dedicated professional with a strong passion for technology and innovation, he is adept at delivering creative solutions that significantly impact the customer experience.

Laik believes in harnessing the collective expertise of cross-functional teams to bring products and solutions to fruition successfully. His approach involves collaboration, ensuring a diverse range of perspectives are considered to address complex challenges and meet strict project deadlines.

During his tenure at T-Mobile, Laik honed his skills across various domains such as Leadership, Cross-Functional Team Management, Business Strategy, Innovation, Product Management, Partner Management, Digital Banking, Mobile App Development, Go to Market Strategy, Operations, and Product Strategy & Policy.

On a personal note, Laik Kazala, a native of the Pacific Northwest, finds joy in outdoor activities like backpacking and mountain biking. Actively engaged in the Scout community, he takes pride in mentoring young individuals and instilling values of environmental stewardship and community service.

Laik's educational background includes an MBA in Technology Management from the University of Phoenix and a BA in International Studies from Seattle University. He has held key roles at T-Mobile, where he served as Principal Customer Experience Manager, Sr. Product Manager in Corporate Strategy for Financial Services, Sr. Product Manager in Marketing for Entertainment and Core Services, Sr. Program Manager in Product Development, Sr. Project Manager in the Enterprise Project Office & Business Sales, as well as Sales Account Manager.

Prior to his time at T-Mobile, Laik Kazala gained valuable experience as an Operations Manager at Kozmo.com.

Laik Kazala
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Location

Bellevue, Washington, United States