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Larry Finlay

Director, Tech Support at ServiceNow

Larry Finlay is a seasoned professional in the tech support and cloud services industry, currently serving as the Director of Tech Support, Cloud Integrations at ServiceNow since April 2022.1 He is based in London, England, United Kingdom.1

Prior to his current role, Finlay held several leadership positions at ServiceNow, including:

  • Director, Tech Support, Cloud Performance (October 2020 - April 2022)1

Before joining ServiceNow, Finlay had an extensive career in various tech and consulting firms:

  • Global Service Management Lead and UK Managed Services Lead at KPMG UK (2016-2020)1
  • Multiple roles at Oracle, including Global Director of Cloud Support for Fusion Applications and Global Director of Center of Expertise for Oracle EBS Financials & Projects (2001-2016)1
  • Country Support Manager at Oracle Baltics (1997-2000)1

Finlay's educational background includes:

  • Executive MBA from Henley Business School (2011-2013)1
  • MSc from The University of Edinburgh (1994-1995)1
  • BAH from Queen's University (1988-1992)1

He holds several certifications, including ITIL v3 Foundation, Certified Support Manager, and various ServiceNow specializations.1

Finlay is active on LinkedIn, sharing content related to ServiceNow and digital transformation in tech support.23

Highlights

Dec 22 · crustdata.com
ServiceNow - Crustdata Company Profile, Funding and Growth
Oct 1 · fsisac.com
2025 Americas Spring Summit - FS-ISAC
Trade turns out for Finlay's retirement party - The Bookseller
Finlay retires from Transworld after 40 years - The Bookseller
CUIT Senior Leadership - Columbia University Information Technology
Jun 27 · go.gale.com
Transworld's Larry Finlay has stepped up to lead a company ... - Gale

Related Questions

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Larry Finlay
Larry Finlay, photo 1
Larry Finlay, photo 2
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Location

Reading, England, United Kingdom