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Leela Dhulipalla
COBIT2019, COBIT5, CGEIT & IAITAM Accredited Trainer, CDPSE, COBIT Certified Assessor, PMP, CDMP, Strategic Adviser
Professional Background
Leela Ravi Shankar Dhulipalla is a distinguished Senior IT Advisory Professional with over 23 years of experience in the information technology sector. Throughout her illustrious career, she has developed a comprehensive skillset that encompasses IT governance, risk management, data management, business continuity, IT asset management, service management, DevOps, and information security. Leela's extensive knowledge and professionalism have allowed her to direct enterprise IT operations effectively, always focusing on maximizing performance, profitability, and productivity across multiple organizations.
Her career trajectory has seen her take on notable roles in esteemed organizations, including serving as the Process Governance Manager at First Abu Dhabi Bank (FAB), where she has demonstrated her capabilities in managing complex processes effectively. Before her position at FAB, she was the Founder and Freelance Enterprise Governance of Information Technology (EGIT) Consultant at Venlee IT Consultancy LLP. Here, Leela contributed significantly to optimizing IT governance solutions for various clients.
Additionally, her experience as the IT Consultancy Business Unit Manager at Digital Portals allowed her to further hone her skills in leading multi-million-dollar projects. Leela was previously a Principal Consultant at Protiviti, where her strategic insights into IT operations helped drive substantial improvements in business-IT alignment. Other previous roles include Senior Manager - ITS/Lead Analyst at Bank of America and various technical positions, such as Sr. Software Engineer at mPower Software Services and Project Leader at R Systems.
Education and Achievements
Leela is not only recognized for her practical experience but also for her impressive array of certifications. She is an accredited trainer in multiple frameworks, including COBIT 2019, COBIT 5, CGEIT, and IAITAM. Furthermore, she has earned notable certifications, such as Certified Data Privacy Solutions Engineer (CDPSE) and COBIT Certified Assessor, demonstrating her commitment to advancing her expertise in IT governance and risk management. Her qualifications also include being a Certified NIST-CSF Practitioner, AWS Certified Cloud Practitioner, TOGAF certified, and an IT Asset Manager.
Throughout her career, Leela has consistently contributed to the field of IT governance through thought leadership. She has published several articles, including her notable work, "Using COBIT 2019 Performance Management Model to Assess Governance and Management Objectives," which appeared in the ISACA COBIT Focus column in September 2019. Her insights have also led her to be an expert reviewer for several key COBIT focus areas, including DevOps and Information Security using COBIT 2019.
Leela's contributions to the profession have been recognized with several accolades. She was honored as one of the first recipients of the newly released CDPSE certification by ISACA. Moreover, she has been a member of the ISACA Governance of Enterprise Information & Technology Advisory Group for two consecutive years, firmly establishing her as a trusted voice in the industry.
Additionally, her role as a keynote speaker for IT Risk Management & Governance at the Central Bank of Jordan's annual Risk Management Conference in 2018 demonstrated her ability to communicate complex concepts effectively to diverse audiences.
Leela has not only been a trailblazer in her field but has also paved the way for future professionals by becoming the first APMG Accredited Trainer globally for both COBIT 2019 Design and Implementation course and the NIST-Cyber Security Professional certification courses outside the USA. Furthermore, she stands out as the first APMG Accredited Trainer in the Central Asia-Middle East region for IAITAM - IT Asset Management certification courses. Her proactive approach has been instrumental in bridging knowledge gaps and enhancing professional development for many in her industry.
Noteworthy Achievements
Leela's extensive achievements serve as a testament to her dedication and expertise in the IT sector. Here are some highlighted accomplishments:
- Expert reviewer for COBIT Focus Areas: DevOps, published in July 2021; Information & Technology Risk, published in May 2021; and Information Security, published in July 2020.
- Awarded by ISACA as one of the first holders of the Certified Data Privacy Solutions Engineer (CDPSE) certification.
- Contributor to the ISACA Governance of Enterprise Information & Technology Advisory Group during 2020 and 2021.
- Published influencer through her articles in ISACA's COBIT Focus column, impacting IT governance discourse.
- First APMG Accredited Trainer worldwide for the COBIT 2019 Design and Implementation course.
- First APMG Accredited Trainer (outside of the USA) for NIST Cyber Security Professional certification courses.
- First APMG Accredited Trainer in the Central Asia-Middle East region for IAITAM - IT Asset Management certification courses.
Leela's expertise is not only limited to her local region; she has actively participated in the global IT governance landscape. Her role as one of two APMG Accredited Trainers for COBIT 5 Assessor and COBIT 5 Implementation courses showcases her unique position within the profession. Additionally, being the second individual globally to achieve COBIT Certified Assessor designation from ISACA underscores her advanced skill set and commitment to excellence in IT governance.
In addition to these remarkable feats, Leela's contributions to the ISACA work group for the COBIT Online Self-Assessment tool signify her commitment to advancing IT governance practices within the industry. She has also undertaken impactful projects such as being an expert reviewer for Risk Scenarios using COBIT 5 for Risk, published in September 2014, further showcasing her extensive expertise in the domain.
Conclusion
In summary, Leela Ravi Shankar Dhulipalla encapsulates the ideal blend of hands-on experience, academic prowess, and thought leadership in the IT advisory sector. As a specialist with over 23 years of experience, she continues to set benchmarks in IT governance, risk management, and information security, demonstrating her unwavering commitment to enhancing organizational effectiveness through well-structured IT practices. By leveraging her diverse skills, certifications, and extensive professional insights, Leela strives to empower businesses to achieve optimal performance and strategic alignment with their broader objectives, establishing her as a leading figure in the global IT community.
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Mesh is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Mesh centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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