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Lena Latham

Principal Curriculum Developer at ServiceNow

Lena Latham is a Principal Curriculum Developer at ServiceNow, specializing in developing technical training courses, eLearnings, and certification exams.

With various certifications including ServiceNow System Administrator, ITIL v3 Foundations, and Six Sigma Green Belt, Lena excels in creating public-facing training materials.

Her passion for data analysis and proficiency in Microsoft Office Suite, Articulate Rise, Adobe Pro, and other tools make her a versatile expert in course development.

Lena's background includes roles such as ServiceNow Incident/Problem Manager at Atos, CSO Data Analyst at Apex Systems, and End User Support Analyst at Philips Consumer Electronics.

She holds an Associate of Arts in Computer Science from Walters State Community College, complementing her hands-on experience in training, administration, and end-user support across various organizations.

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Lena Latham
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Location

Knoxville, Tennessee