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Lenka Moncolova

Customer Support Manager at Zlavomat

Lenka Moncolova is an accomplished professional with a background in Air Traffic Control and extensive experience in customer support and sales roles.

Lenka holds a Master's degree in Air Traffic Control and a Bachelor's degree in the same field from Technická univerzita v Košiciach, showcasing her strong educational foundation in transport and aviation.

With her role as the Customer Support Manager at Zlavomat, Lenka brings her expertise in managing customer service operations, resolving issues, and ensuring customer satisfaction.

Prior to her current role, Lenka held key positions including Head of Contact Center at J&T BANKA SR, Manager for an external call center at VÚB banka, Sales Manager at CreditCall, s.r.o., Teamleader of internal sales at Gebrüder Weiss Gesellschaft m.b.H., and Call Center Coordinator at Slovak Telekom, a.s., illustrating her diverse skill set in managing teams and driving sales.

Lenka Moncolova's professional journey highlights her proficiency in customer support, sales management, team leadership, and operational coordination across various industries.

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Location

Slovakia