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Leon Voon

Service & Experience Designer - Design Strategist - #techforpublicgood - #designforpublicgood

Leon Voon is a seasoned professional with a diverse background in design thinking, systems thinking, and innovation, focused on enhancing digital products and services for users.

With a career spanning nearly 10 years in government and 3 years in Fintech, Leon has honed his expertise in driving innovation through human-centered design.

Currently serving as the co-head of GovTech's Experience Strategy and Design team, Leon embodies a hands-on approach and excels in blending various methodologies like Design Thinking, Systems Thinking, Lean, and Agile into his projects.

His personal mantra - 'Stay hungry, stay humble. Pay it forward.' reflects his commitment to continuous learning and giving back to the community.

Leon's skills and expertise span across Design Thinking, Human-Centered Design, Service Design, Customer Experience, Design Research, Rapid Prototyping, Usability Testing, Lean Startup methods, and more, showcasing his proficiency in delivering holistic design solutions.

In the realm of government and policy, Leon brings his strategic planning skills, policy formulation expertise, and a strong background in driving change and innovation, evident from his contributions to Singapore's public service through initiatives like The Human Experience Lab.

With a rich educational background including a B.A. in Cognitive Science from the University of California, Berkeley, and experience in leading design and innovation teams, Leon stands out as a versatile professional.

Throughout his career, Leon has held key positions at reputable organizations such as GovTech Singapore, Lee Kuan Yew School of Public Policy, Manulife, and various divisions within the Public Service Division and Ministry of Culture, Community and Youth in Singapore.

His experience also extends to operations, frontline services, and client-facing roles, providing him with a well-rounded perspective on addressing diverse challenges and driving impactful change.

Leon Voon
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Location

Singapore