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Lisa Pintner
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Lisa Pintner is the Vice President of Americas Customer Experience at Cisco, a position she has held since July 2018. Based in the Washington D.C. area, she has over two decades of experience in various roles within Cisco, contributing significantly to the company's service delivery and customer experience initiatives.
Professional Background
- Current Role: As Vice President, Pintner oversees customer experience strategies across the Americas, focusing on enhancing service delivery and customer satisfaction.
- Previous Positions:
- Senior Director, Services Delivery (Nov 2016 - Jul 2018)
- Senior Director, Global Services Portfolio & Enablement (Jun 2015 - Nov 2016)
- Director, Strategy & Planning, Global Services GTM and Enablement (Jun 2011 - Jun 2015)
Pintner began her career at Cisco in 2000 and has held various sales and management positions, including roles focused on service provider segments and business operations. Before joining Cisco, she worked at companies such as SBC (Ameritech), Verizon Enterprise Solutions (MCI), Fujitsu Network Communications, and Executone.
Education
Lisa Pintner earned an MBA from George Washington University.
Community Involvement
In addition to her corporate responsibilities, she is actively involved in community service as a board member of Economic Growth DC, which aims to promote economic development in the District of Columbia. She also leads inclusion and diversity efforts within Cisco's services sales globally.12
Highlights
Caring for a parent or another adult loved one is something almost all of us will do in our lives. That’s why serving as executive sponsor and co-founder of Cisco’s Adult Caregivers Network (ACN) is such an important part of my #Cisco experience. So many people joined together to create an amazing community that supports one another in times of their greatest need, and connects them to invaluable resources and caring people.
I had the privilege to discuss my journey and the ACN in the CX America’s Podcast, along with Jeetu Patel, EVP & GM, Security and Collaboration. His emotional story about caring for his mother is raw and brave and a reminder to all that community matters. #WeAreCisco #greatplacetowork #youarenotalone http://cs.co/9009P2JTD
So great to workshop #customerexperience best practices with a packed audience dedicated to delivering outcomes for our customers. It's been a great week at #CiscoIMPACT! #CiscoCX #CiscoLifecycleServices
