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Lissette Leonardo

Senior Sales Operations Leader driving value-added process improvements in sales, operations and technical environments.

Lissette Leonardo is a seasoned professional with a diverse background in sales, operations, and technical roles, specializing in strategic and technical leadership for programs and projects.

She has a proven track record of surpassing revenue, market share, productivity, and quality goals by focusing on technical aspects of critical projects to enhance customer care, client services, product management, and CRM support.

Known for her resourcefulness and proactive approach to problem-solving, Lissette excels at data analysis and optimizing resources to ensure project completion within tight deadlines.

Her creative mindset has consistently enabled her to identify technical solutions that drive revenue growth and boost product and service monetization.

As a skilled manager and project leader, she combines strategic thinking with meticulous attention to detail to oversee project lifecycles effectively.

Lissette's expertise includes scope definition, plan development, task scheduling, risk assessment, milestone monitoring, and metrics-driven status reporting.

She possesses exceptional coordination skills, facilitating the seamless operation of cross-functional teams to address customer issues and adhere to project requirements within budget constraints.

Notable career achievements include a 50% increase in sales revenues, expansion of market share in a competitive online services sector, and successful migration of numerous high-value accounts to new online platforms in a remarkably short timeframe.

In terms of education, Lissette pursued studies in General Studies at Mother Cabrini, a Bachelor of Arts (B.A.) in Philosophy from New York University, and Culinary Arts/Chef Training at the French Culinary Institute.

Throughout her career, Lissette held significant positions such as Sr. Manager Sales Operations at Monster, Senior Manager at Monster Worldwide, Hotjobs, and Yahoo!, Sales Operations Manager at Monster, Senior Manager Technical Operations at Yahoo! / Hotjobs, and Sales Team Lead at Yahoo! / Hotjobs.

Her experience also includes roles such as Service Center Sales Agent at TechSpace and Account Manager at InternetCash Corporation, highlighting her versatile skill set and adaptability across different organizational contexts.

Lissette Leonardo
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Location

Greater New York City Area