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Liza Rodewald
Founder & CEO @ Instant Teams and 12m+ | CX Talent | YPO | Board Chair | Speaker | Military Spouse
Liza Rodewald is a 4x entrepreneur and software engineer who is currently the CEO and Founder of Instant Teams and Twelve Million Plus.17 She has over 20 years of technical experience and has built multi-million dollar enterprise software for government and healthcare industries.36
As the CEO of Instant Teams, Liza has scaled the company to over 500 employees, raised more than $16M in venture capital, and landed at #13 on the Inc. 5000 list for Human Resources across the nation.17 She co-founded Instant Teams with Erica McMannes in 2016, creating a talent marketplace that connects military spouses with remote work opportunities.7
In 2023, Liza launched Twelve Million Plus, a digital community platform designed for over twelve million military spouses worldwide.45 This app provides a secure space for military spouses to connect, access resources, and engage with vetted companies on topics such as employment, professional development, and financial wellness.2
Liza is also:
- A member of YPO and NationSwell1
- A mentor for female founders1
- In the top 3% of graduates from the Founder Institute1
- An alumni of the Blue Startups Accelerator1
- Named one of the Top 25 SheEO1
- A published Forbes author1
Her commitment to the military community is evident through her work with Instant Teams and Twelve Million Plus, as well as her participation in various initiatives to improve military spouse employment rates.7
Highlights
One of our customers unexpectedly shut down their business last week, leaving 200 of our best CSRs (customer service representatives) without a position.
They say life is 10% what happens to you and 90% how you respond. While I could not control the event last week, I can respond and be part of the solution. So today I am asking you to join arms with me in our mission and get these amazing people back to work.
Details: I have 200 highly qualified, experienced outbound/inbound CSRs ready to go.
📣 7.5 % Attrition - unheard of!! 💡 63% Identify as diverse 🚺 86% Identify as female 💻 Both full-time and part-time staff available
Skill Sets: 📞 Outbound Dialing - they are resilient, this is a hard task! 💹 Sales Qualification - qualified leads to licensed agents for policy creation 💼 Insurance Industry Knowledge 🔊 High Volume Activity
I am asking for your help with introductions to get these amazing CSRs their next opportunity. A great introduction would be to a CEO, COO or VP/SVP of operations, sales, customer service, contact centers, customer experience or particular line of business.
We are happy to do small pilots to prove our value. Our performance and the retention will outshine other vendors, we just need a foot in the door!
Target Verticals: 🏦 Banking/Financial Services 💼 Insurance & Employee Benefits 💬 Retail & Ecomm ✈ Travel & Hospitality 👩💼 Consumer & Business Services 👨💻 Technology – Edtech, Martech, Fintech, IoT 🆕 Emerging Brands & Start-ups
How to Help: Comment on this post for visibility Share this post for visibility Tag someone who fits our target vertical or profile Make introductions directly to me [email protected] - this has my full attention!
While this event was abrupt my teams at Instant Teams have jumped into action and taken great care of our team members with grace and tenacity. I am honored and so proud to lead Instant Teams. Thank you for always supporting and believing in us and our mission.
#militaryspouse #CSR #CSRs #agents #bpo Erica McMannes Chuck Brousseau Amy Price, MBA Greg Avallone Ken Hayes Erica North Mardellina Marqueze Brianna George LaShaunda Smith - Talent Acquisition and Military Spouse Jennifer Martin Kathleen Spearman
Guy Filippelli Ryan Micheletti Lisa Song Sutton Mike Sherbakov Paul Swiencicki Anthony Caiazzo Aaron Zucker Jim Chappell Brendan Aronson Tim Hsia Sherman Williams II YPO
🚀 Launch day for a very special project at Instant Teams 🚀
Our society at large is craving connection, especially after the pandemic. We've seen this even stronger in the #militaryspouse community.
So...how do you provide remote work to a global workforce but also provide the need for connection and community? Here's how we are tackling it at Instant Teams.
1️⃣ We have launched a community co-working space outside of Fort Bragg (one of the largest military installations). It's kid-friendly, military spouse focused and local community driven.
2️⃣ Today our mobile app 12M+ goes live! The only app that verifies military spouse affiliation making it a safe place for spouses to connect locally, and globally together. There are events, resources, employment opportunities, up-skilling, entrepreneurship courses and more available to every military spouse for FREE.
If you are a #milspouse download the app in app store and google play. If you're close to Southern Pines, come check out our space from 5-7 tonight for our launch party 🎉
