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Lorrie Puchala
Customer Focused - Well Organized - Dedicated - Reliable - Productive - Excellent Communicator - Good Microsoft Skills -
Professional Background
Lorrie Puchala is a customer-focused and integrity-driven professional with an impressive track record in full cycle recruiting, resource management, account management, and customer service. Over the years, Lorrie has honed her skills in determining client requirements, demonstrating exceptional customer service, and building strong and lasting relationships with her clients and team members alike. Her natural ability to go beyond the obvious in satisfying customer needs not only lifts customer loyalty but also leads to substantial repeat business, aligning perfectly with strategic objectives of the organizations she has been a part of.
Lorrie’s career spans various positions across multiple industries, showcasing her versatility and commitment to excellence. She has served as a Senior Associate at OBOX Solutions, contributing to the firm's innovative solutions and client success. As a consultant at OfficeWork Software, her expertise helped streamline operations and improve customer engagement. She has also gained considerable experience in customer service through her role as a part-time Library Assistant at Frisco Public Library, providing patrons with valuable resources and information while enhancing their overall experience.
Education and Achievements
Lorrie Puchala studied at the University of Western Ontario, earning a Bachelor of Arts degree in Commercial and Administrative Studies, with a focus on Business, Sociology, and Human Resources. This education has provided her with a solid foundation to excel in various professional environments, enabling her to engage effectively with diverse groups of people. Lorrie also completed her foundational education at Chippewa Secondary School, where she began to develop her interests in business and human resources.
Her role as a Resource Manager at ICSynergy and Resource/Relationship Manager at LTC International Inc. further highlights her adeptness at managing resources and nurturing client relationships. She consistently exceeds expectations by ensuring that all stakeholders remain informed and engaged, cultivating an atmosphere of collaboration that amplifies productivity and satisfaction. Lorrie's prior experience as a Case Manager and Employment Counselor for provincial and municipal governments in Ontario has equipped her with the skills needed to assess individual customer needs and deliver tailored solutions. Lastly, her tenure as Manager at Marlin Travel showcases her capability to lead teams effectively while managing customer service at a high level.
Achievements
- Full Cycle Recruiting Expertise: Lorrie has demonstrated exceptional proficiency in full cycle recruiting, successfully aligning candidates with roles that match their skills and aspirations.
- Resource Management: With extensive experience in resource management, she has effectively allocated human resources to maximize productivity while minimizing overheads.
- Outstanding Customer Service: Lorrie's dedication to customer service has resulted in increased customer loyalty and satisfaction, which directly contributes to organizational success.
- Communication and Relationship Building: Known for her communication skills and relationship-building expertise, Lorrie fosters strong connections with clients and colleagues, ensuring successful and lasting partnerships.
