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Ludovic Maire
Senior Director, Product Management at SSENSE
Ludovic Maire is a senior product management professional currently serving as the Director of Product Management at SSENSE, a digital fashion retailer.13 Here are some key details about his professional background and role:
Professional Experience
Ludovic Maire has over 13 years of experience in product management, strategic consulting, and digital transformation.3 He joined SSENSE in 2019 and currently leads the Product and Engineering teams responsible for Checkout, Payment, Shipping, and Post-purchase processes.4
Responsibilities at SSENSE
At SSENSE, Ludovic Maire has been instrumental in improving the company's checkout experience:
- He led efforts to reduce the average checkout time on SSENSE's site by 70%, which directly impacted conversion rates.2
- Under his leadership, SSENSE can handle up to 2,000 orders per minute during major product drops.2
- His team ensures a smooth experience by maintaining a service level objective of processing more than 99% of orders even if one checkout component fails.1
Expertise and Focus Areas
Ludovic Maire's work at SSENSE focuses on:
- Optimizing checkout speed and performance
- Reducing friction in the customer experience
- Implementing AI-based solutions, such as SSENSE's AI-based personal styling chatbot1
- Managing high-performing teams of product managers and engineers3
Online Presence
Ludovic Maire is based in Montreal, Canada, and describes himself as a "basketball and coffee addict" in his Twitter bio.5
Highlights
I’m happy to share that I’m starting a new position as Senior Director, Product Management at SSENSE. A big thank you to Fabien Loupy, Philip Thompson and the rest of the leadership team for their amazing support and constant trust. Looking forward to this exciting new step at SSENSE !
To wrap-up this semester, we had the privilege to welcome Jonathan Cherki, Founder and CEO of Contentsquare, as a guest speaker for my e-commerce class at the Master's program at HEC Montréal. A truly unique moment for the students who had the chance to hear Jonathan speak about his entrepreneurial journey, building one of the most successful French startup, and a global leader in the customer analytics space.
Encore un immense merci Jonathan pour ta disponibilité et pour ce partage inspirant auprès de toute la classe - c’était un super moment :)!
