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Ludwig Bull
CEO at CourtCorrect
Ludwig Bull is a professional with a diverse background in business and education. He pursued his studies at the University of Cambridge and The Hotchkiss School, reflecting his commitment to academic excellence.
Leveraging his education, Ludwig has taken on key roles in prominent organizations. He currently serves as the CEO of CourtCorrect, where his leadership skills and business acumen drive the company's success. Prior to this, he contributed his expertise as part of the team at Textagram.
In the realm of education, Ludwig Bull also has experience as a Lecturer at HWZ University of Applied Sciences in Business Administration Zurich, demonstrating his proficiency in academia and sharing knowledge with students.
With a robust background spanning prestigious educational institutions and leadership positions in various organizations, Ludwig Bull continues to make valuable contributions to the business and academic sectors.
Highlights
We're very much looking forward to returning as Lead Sponsor to the 23rd Annual Complaints Management Forum tomorrow.
When we attended the event last year, AI in general and generative AI in particular were just starting to come onto the scene in helping firms deliver good outcomes to customers effectively, while identifying root causes to pre-empt future complaints.
Only 12 months later, this technology is now supporting dozens of organisations deal with thousands of complaints already, and great progress has been made to ensure the safety, reliability and accuracy of the relevant technologies.
As we gather tomorrow to review the past, present and future of complaints resolution, one thing is certain: the way forward is teamwork and open collaboration to create a win-win-win for business, consumers and regulators.
We look forward to seeing many of you there tomorrow. For those who can't make it, we will be happy to share our detailed conference notes after the event.
Thank you especially to Hari Solomonides, Leonardo Langridge and Amir Ali OBE for their support in preparing what will be a great conference!

Introducing Aspects Identification with AI!
I'm very pleased to share that we will be introducing a new tool on the CourtCorrect platform: Aspects Identification! The AI tool will allow users to generate aspects and issues for complaints automatically, helping them to find out what went wrong in a case more quickly.
Sometimes, complaints specialists using our platform find that aspects and issues of a case prove to be more complicated than they thought. For example, it can be difficult to separate them if there are too many, while it is also easy to occasionally miss an aspect, overseeing an important part of the case.
Our brand new, innovative feature will make those problems disappear. In the Outcome & Resolution tab, you simply click a button to generate a list of possible aspects and issues of the case to respond to. As opposed to inserting them on your own, with only a few clicks you will be able to add them to the form! Of course, you will still be able to give them your own personal touch by editing them afterwards.
We will be releasing Aspects Identification in 3 phases. Our first model is being launched shortly, while for future releases, we are also working on models that take similar cases into account. Likewise, coming versions will be considering previous aspects of cases from users’ companies as well, allowing for more aspects identified to be tailored to the company’s typical aspects!
Please feel free to reach out to learn more or schedule a meeting here: https://lnkd.in/erJj9qRJ.
#ai #complaints #technology
