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Maiwase Chilongo

Risk and Business Management Professional

Maiwase Chilongo is a seasoned professional with a diverse background in insurance, legal, consultancy, and customer services, accumulating over 13 years of experience in these fields. Possessing strong leadership, interpersonal, analytical skills, and currently pursuing a Master's in Business Administration (MBA), Maiwase is a well-rounded individual.

In the insurance sector, Maiwase notably led the new business development department at Aon Zambia, delivering a remarkable 200% increase in annual revenue in 2013 through securing major clients. Maiwase has also been actively involved in training, implementation, and initiated the Customer Satisfaction Survey (Net Promoter Score) at Aon Zambia in 2010. On the consultancy front, Maiwase excelled in creating training programs, meeting tight deadlines, resolving implementation challenges, and innovating solutions to overcome obstacles.

Academically, Maiwase holds various qualifications, including a law degree, an associate status with the Chartered Insurance Institute (UK), and is currently pursuing an MBA at the University of Cape Town. Maiwase's education also includes certifications in risk management, business administration, and insurance.

Having held roles in reputable organizations such as Liberty Life Insurance Zambia Ltd, Insurers Association of Zambia, Aon Zambia Limited, and others, Maiwase has demonstrated expertise in insurance operations, risk and compliance, information and knowledge management, legal consulting, and customer service management. A self-driven and motivated professional, Maiwase is passionate about achieving business excellence through teamwork, structured processes, and dedication.

Related Questions

What are Maiwase Chilongo's key achievements at Liberty Life Insurance Zambia Ltd?
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How does Maiwase Chilongo contribute to the company's customer service initiatives?
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Maiwase Chilongo
Maiwase Chilongo, photo 1
Maiwase Chilongo, photo 2
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Location

Zambia