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Malin Schlotterbeck

Vice President of Member Relations

Malin Schlotterbeck is the Vice President of Member Relations at Velocity Black, a luxury lifestyle and travel company.1 She has been with Velocity Black since 2018, initially starting as the Head of Membership Services before being promoted to Director of Member Relations and eventually to her current role as Vice President.1

Education and Background

Malin holds two Bachelor's degrees from the University of St. Thomas - Opus College of Business:

  1. Business, Management, Marketing, and Related Support Services
  2. Marketing Management with a focus on German1

She studied at the university from 2007 to 2011.1

Professional Experience

Malin's career path includes:

  • Velocity Black (2018-present): Progressed from Head of Membership Services to Vice President of Member Relations1
  • Simba Sleep (2016-2018): CRM & Customer Journey Manager1
  • MADE.COM (2015-2016): CE Team Leader1
  • Target (2013-2015): Communications Specialist1

Role and Responsibilities

As Vice President of Member Relations at Velocity Black, Malin:

  • Leads member services teams
  • Creates strategies to enhance the member experience
  • Manages customer relationships
  • Develops personalized experiences for members

Skills and Expertise

Malin has demonstrated expertise in:

  • Customer relationship management
  • Membership services
  • Customer journey management
  • Team leadership
  • Marketing
  • Communication strategies1

Malin Schlotterbeck's career showcases a strong focus on customer relations, communication, and leadership in the luxury lifestyle and travel sector.

Highlights

Sep 9 · linkedin

I’m happy to share that I’m starting a new position as Vice President of Member Relations at Velocity Black! We're also hiring on my team, so if you or anyone you know would be a good fit for the below job description, please reach out :)

https://lnkd.in/eRd4JYnt

Aug 26 · linkedin

We're hiring - ideally, looking for candidates based in London or the US (east coast). If you, or someone you know, would be a good fit for this role, get in touch with me.

Related Questions

What are Malin Schlotterbeck's key achievements at Velocity Black?
How did Malin Schlotterbeck transition from Target to Velocity Black?
What strategies does Malin Schlotterbeck use to enhance member experiences at Velocity Black?
What is Malin Schlotterbeck's educational background?
How does Velocity Black's membership model work?
Malin Schlotterbeck
Malin Schlotterbeck, photo 1
Malin Schlotterbeck, photo 2
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Location

Greater London, England, United Kingdom