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Marc Garcia i Fortuny

Turning visions into strategic solutions

Marc Garcia i Fortuny is a prominent professional in the fields of strategic design and digital experience, currently serving as the Head of Strategy 4 Digital Experience at NTT DATA Europe & Latam. He specializes in bridging technology with business objectives and enhancing customer experiences.

Professional Background

  • Co-founder of We Question Our Project: This service design consultancy based in Barcelona focuses on improving services for various sectors, including government and non-profit organizations. Marc emphasizes user involvement and questioning established norms to foster innovation.12
  • Educational Qualifications: He holds a Postgraduate degree in Design Thinking and Innovation as well as an MBA from EADA Business School. His educational background is rooted in graphic and digital design.1
  • Academic Roles: Marc lectures on Design Thinking and Service Design at Bau Design School and serves as a visiting lecturer at institutions such as Mondragon University and Universidad San Francisco de Quito.14

Contributions and Activities

  • Speaker and Facilitator: He frequently participates in events like Barcelona Design Week and Innovation Week in Rome, sharing insights on service design and strategic opportunities.1
  • Promotion of Service Design: Marc is actively involved in initiatives like the Barcelona GovJam, aimed at enhancing public services through design thinking methodologies.1

Skills and Expertise

Marc is recognized for his capabilities in:

  • Strategic Design
  • Innovation Management
  • Transformative Growth Strategies

His approach integrates empathy-led design principles to create impactful experiences across various platforms.23

Related Questions

What are some notable projects Marc Garcia i Fortuny has worked on at NTT DATA?
How did Marc Garcia i Fortuny transition from graphic design to strategic design?
What is the mission of We Question Our Project?
How does Marc Garcia i Fortuny incorporate design thinking in his work?
What are the key takeaways from Marc Garcia i Fortuny's masterclasses?
Marc Garcia i Fortuny
Marc Garcia i Fortuny, photo 1
Marc Garcia i Fortuny, photo 2
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Experience

Head of Strategy & Customer Experience at NTT DATA Europe & Latam
Experience Design Project Leader at NTT DATA Europe & LATAM (Sep 2021 - Jul 2022), - Strategic and Service Design Director at We Question Our Project (Jan 2013 - Jun 2021) - Creative Director at Greening (May 2007 - Jan 2013) - Creative Director at Swing (May 2004 - Dec 2012)

Education

- Vocational degree, Graphic Design from IDEP Escuela superior de imagen y diseño (1993 - 1994) - Vocational degree, Graphic Design from Llotja - Escola superior de disseny i art (1994 - 1998) - Master of Business Administration (MBA), Family-owned Businesses from EADA Business School (2000 - 2002) - Postgraduate degree, Innovation and Design Thinking from ELISAVA Escola Superior de Disseny i Enginyeria de Barcelona (2012), - Associate Professor at Politecnico di Milano (Oct 2017 - Present) - Visiting Associate Professor at Central Saint Martins, University of The Arts London (Dec 2017 - Present)

Location

Greater Barcelona Metropolitan Area