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Marc Goldberg

Change Agent / Transformation Leader / Apple Cart Pusher

Marc Goldberg is the Chief Customer Success Officer and Evangelist at Certa, where he has played a pivotal role in enhancing customer relations and driving growth since joining the company in August 2021. His responsibilities include overseeing implementations, customer success initiatives, product support, and fostering strong customer relationships. He leads a team of 55 professionals and has established metrics to measure success in implementation time and customer satisfaction.123

Goldberg has over 15 years of experience in transformational leadership across various sectors. Prior to his role at Certa, he served as Vice President of Financial Shared Services at Dun & Bradstreet, where he directed a global shared services center and implemented significant operational improvements. His career also includes positions at AOL, where he focused on enhancing customer satisfaction and operational efficiency.2

He holds a Bachelor of Science in Economics from Florida State University and has earned certifications such as Lean Six Sigma Green Belt. Goldberg is recognized for his creative approach to leadership and his commitment to building effective teams through collaboration and technology.23

Highlights

Team - Certa Press Kit

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Marc Goldberg
Marc Goldberg, photo 1
Marc Goldberg, photo 2
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Location

Basking Ridge, New Jersey, United States