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Marcos Ribeiro
Helping businesses and video producers to increase 30-40% in revenue by streaming their content on many different platforms: FireTV, Apple TV+, Roku, AndroidTV, iOS, and Android mobile apps.
Marcos Vinicius Saturno Ribeiro, CSM, PMP, holds a Bachelor's degree in History from UFSC (2011) and a Technologist degree in Internet Systems Development from IFRS (2014).
With profound expertise, Marcos excels in application performance management, specifically troubleshooting and configuration consistency evaluation in App servers, as well as conducting Environment Health Checks.
Furthermore, he possesses advanced skills in Big Data, specializing in data collection, sorting, analysis, and innovative solution development to manage extensive data sets effectively for valuable insights extraction.
Marcos has a rich history in customer support, notably aiding internal clients in utilizing the CMS of a leading global eCommerce platform, dell.com.
He is well-versed in communication strategies, with experience in producing documentation sites, delivering ad-hoc training, and educating users on system and application operation.
An accredited professional in Social Media and SEO, Marcos holds certifications in Social Media and Communities (SMAC) and Search Engine Optimization (SEO).
Noteworthy soft skills include exceptional communication abilities, accredited as a Competent Communicator at Toastmasters, strong analytical thinking, and fluency in English.
Identified through Gallup Strengths Finder, Marcos' top strengths encompass Ideation, Learner, Futuristic, Strategic, and Input.
In his academic journey, Marcos pursued additional education in Decoding Big Data at Perestroika.
Throughout his career, Marcos has held diverse roles, including OTT (Over-the-top) Apps Specialist at Uscreen, Data Intelligence Engineer at Dell EMC, and various positions at Dell Technologies encompassing Application Performance Management Advisor, Application Management Sr. Analyst, and Content Assistance Team.
His earlier experiences include internships at Dell Technologies, tech support roles at VFR Sistemas, an assistant professorship overseeing computer labs at Santa Catarina's State Department of Education, and teaching History and Geography at Marte School.
