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Maria Mattos

Aftersales Quality Manager at Audi UK

Maria Mattos is the Service & Parts Quality Manager for Audi UK.1 She has experience in customer experience and aftersales roles within the automotive industry. In August 2023, Maria started a new position as an Aftersales Excellence Coach with Audi UK/MSXi.2

Maria has demonstrated expertise in customer service and quality management. She praised an apprentice service advisor, Sophie Simmonds, for achieving a perfect score in Audi's global mystery shop program called the LiS Test (Leistung in Service). Maria commented that Sophie "excelled in delivering a premium service aligned with Audi AG standards".1

As of February 2025, Maria Mattos appears to be working as a Customer Experience Transformation Manager at Renault Group3, indicating she has progressed in her career since her role at Audi UK.

Highlights

Nov 28 · engagecustomer.com
Customer Engagement Summit | Engage Customer
Aug 22 · jehane.com
New Artist! Maria Matos — Jehane
Jul 5 · fenews.co.uk
Perfect Score for #Apprentice Sophie - FE News
Perfect Score for #Apprentice Sophie - FE News
About me | Maria J. Matos - Wix.com

Related Questions

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How does Maria Mattos' background in art influence her approach to quality management?
Maria Mattos
Maria Mattos, photo 1
Maria Mattos, photo 2
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Location

Milton Keynes, England, United Kingdom