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Maria Valeriano
Manager of Technical Solutions
Professional Background
Maria Valeriano is a distinguished professional with extensive experience in orchestrating innovative technology solutions and training programs in corporate settings. Over her career, she has been instrumental in the successful implementation and maintenance of enterprise resource planning (ERP) systems, specifically the SAP system, demonstrating her expertise in technical training and user engagement.
In 2013, Maria spearheaded a technical training initiative that enabled an impressive rollout of the SAP ERP system to over 800 users across the organization. Her efforts encompassed overseeing the development and delivery of more than 80 user courses and exams, along with creating an exhaustive library of 4,700 user procedures. This initiative not only ensured a smooth transition to the new system but also empowered users with the knowledge needed to effectively utilize the ERP tools.
The following year, in 2014, Maria broadened her scope by programming and training the nine divisions within her organization on a SharePoint-based Customer Relationship Management (CRM) system. This strategic deployment significantly improved the efficiency of how teams interacted with customer data, thereby enhancing overall service delivery.
In 2015, Maria made strides in cybersecurity by pioneering the implementation of SAP security and Governance, Risk, and Compliance (GRC) measures, building a framework that, although initially excluded from the go-live, became an essential aspect of safeguarding the organization’s data integrity and compliance with relevant regulations.
In 2016, she showcased her adeptness in data management by developing and maintaining a Corporate Scorecard, an interactive solution that synthesized information from six different enterprise systems into one user-friendly reporting tool. This initiative provided stakeholders with a consolidated view of key performance metrics, leading to better strategic decision-making.
The remarkable impact of Maria’s work can be seen in 2017, where her efforts led to $450k in annual labor savings through the addition of the Customer Material Usage Request to the SharePoint CRM. This kind of foresight demonstrates her commitment to not just implementing systems but also driving operational efficiency and cost savings.
By 2018, Maria was juggling multiple transition projects while balancing her regular responsibilities. Her adaptability resulted in her involvement in several crucial initiatives such as the CRM-HUB System Conversion, Physical Inventory, Vendor Return True-Up, SharePoint Document Migration, and the consolidation of Unified Customer Contacts. Her ability to manage multiple projects simultaneously speaks volumes about her organizational skills and her dedication to ensuring that team members have the necessary tools to succeed.
Education and Achievements
Maria Valeriano's academic background, while not detailed in the provided information, is undoubtedly complemented by her hands-on experience in the tech and training fields. Her journey has been marked not just by the technical skills she has honed but by the leadership qualities demonstrated throughout her varied roles. Maria's tenure as Manager of Learning and Technology at H. D. Smith is a testament to her capabilities in managing complex training infrastructures and technologies in high-stakes environments.
Achievements
- Successfully orchestrated the technical training program for SAP ERP implementation to 800 users, enhancing user competency and experience.
- Designed and executed a comprehensive SharePoint-based CRM system across nine divisions, optimizing resource allocation and customer relationship management.
- Pioneered SAP security and GRC initiatives, adding critical layers of compliance and risk management.
- Innovated the Corporate Scorecard project, facilitating proactive data-driven decision-making through consolidated enterprise performance indicators.
- Achieved substantial annual labor savings of $450k through strategic enhancements to the SharePoint CRM, demonstrating a keen understanding of operational efficiency.
- Managed multiple high-priority transition projects concurrently, showcasing superb multitasking and project management skills, all while maintaining high standards of execution in her everyday responsibilities.
Maria Valeriano’s contributions stand out in the field of technology-driven business solutions, making her a valuable asset in any organization looking to innovate and optimize their operations. Her keen insight into how to effectively leverage technology for training and operational improvements exemplifies the qualities of a forward-thinking leader in the tech industry.
