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Marian Coquia - Regidor
Director of Legal Operations at Zendesk | Legal 500 GC Powerlist-Philippines
Marian Regidor, also known as Marian Coquia-Regidor, is the Director of Legal Operations at Zendesk. In her role, she leads a global team of legal professionals focused on enhancing efficiency and optimizing resources within the legal department. She has played a significant part in establishing Zendesk's legal shared services team based in the Philippines, which aims to streamline legal operations and improve service delivery.123
Regidor is recognized for her contributions to legal innovation and operational excellence, having been featured in the Legal 500 GC Powerlist for the Philippines in 2023. Her leadership in implementing shared services models reflects a commitment to modernizing legal practices within the organization.23
Highlights
What started as an introductory session on AI and AI-powered legal tech tools turned out to be such an engaging session with the Legal team of PT Profesional Telekomunikasi Indonesia (Protelindo). Thanks to Glynnis Theresa Matriz-Acosta , Group GC, counsels, and legal ops professionals for the opportunity to present and discuss thought-provoking questions and insights with your team!
Round the CLOC 2024! A few highlights for me:
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AI myths debunked and some war stories from the battlefront at “Change my view: GenAI is overrated”. Empathy is critical to winning hearts and minds, said Jenn McCarron, who led the AI-enabled CLM project years ago at Netflix.
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Andrew Perlman, Dean at Suffolk University, gave an illuminating talk on how we take this transformative genAI journey. As tools become increasingly sophisticated, lawyers must pivot to new kinds of issue spotting and analysis - and that impacts our hiring strategy.
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My first CLOC talk! I spoke about how we built and leveled up our in-house legal shared services team in Manila, and how it has accelerated innovation. Thanks to all who attended on that last day, including other pioneers and innovators in the space. We should form a panel next year 😉 Thanks too, fellow Filipino Elizabeth Gutay for your support and the pics!
The best part? Experiencing it with part of our Zendesk Legal Ops team Matt J. Martinique Aguero and meeting old and new friends and legal ops rockstars! I Well worth the trip to Vegas.
