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Mariano Fiscella
COO - VP of Operations Sam's Club at Walmart México y Centroamérica
Professional Background
Mariano Fiscella is a seasoned international executive with over 18 years of robust experience in the fast-moving consumer goods (FMCG) and retail sectors. Recognized for his strategic insight and operational expertise, he has held numerous high-level positions across prestigious multinational companies. His extensive career includes significant roles such as COO and Vice President of Operations at Sam's Club under Walmart, where he optimized operational frameworks and drove customer satisfaction through innovative service management and strategic planning.
Before joining Walmart, Mariano made substantial contributions at PepsiCo, serving as Logistics and Customer Service Corporate Manager, and at Unilever, where he held several key positions including International Logistics Manager for both the Southern Cone and Argentina. His diverse roles have seen him excel in areas such as supply chain management, manufacturing, procurement, and customer service, consistently achieving objectives and delivering results in dynamic and multicultural environments.
In his capacity as a strategic leader, Mariano has been instrumental in developing high-performance teams. His ability to foster talent development and execute cross-functional projects has been a cornerstone of his professional ethos. He brings a unique blend of operational and financial acumen that drives efficiency and profitability across various business models. Notably, he possesses an extensive understanding of low-cost business modeling, further enhancing his prowess in enhancing revenue while minimizing expenses.
Education and Achievements
Mariano's educational background complements his extensive professional experience. He has pursued a variety of executive programs and degrees, equipping him with advanced skills in leadership and finance. Noteworthy educational milestones include:
- HBX - The Leadership Consortium: Executive Program for Leadership Acceleration at Harvard Business School
- MBA: Master of Business Administration from Universidad Torcuato di Tella
- Leadership Program: Management Program at Universidad de San Andrés
- Industrial Engineering: Studied at Universidad Nacional de Rosario
Completing an Executive MBA has greatly enhanced his capabilities, allowing him to merge theoretical knowledge with practical applications within the spheres of finance management and operational strategy. Mariano's commitment to ongoing education underscores his dedication to personal and professional growth, creating a continuous cycle of improvement that reflects the Lean Six Sigma principles and TPM (Total Productive Maintenance) methodology in which he is a recognized expert.
Notable Achievements
Mariano Fiscella’s career is punctuated by his many achievements within the retail and FMCG industries. Whether leading projects that streamline supply chain processes or implementing best practices that elevate customer experience, his contributions have left a significant mark. Some notable aspects of his career include:
- Leading multicultural and virtual teams across multiple countries, fostering collaboration and innovation in logistics and operations.
- Consistently developing and executing comprehensive strategies designed to enhance revenue and optimize cost structures, demonstrating a unique ability to analyze and adapt supply chains from both operational and financial perspectives.
- Fine-tuning the logistics and eCommerce strategies at Walmart, making significant strides towards integrated operations in a fast-evolving retail landscape.
- Actively participating in initiatives aimed at improving customer service metrics across various organizations, leading to increased customer satisfaction and loyalty.
Overall, Mariano's career has been characterized by a relentless pursuit of excellence, an unwavering commitment to galvanizing teams, and a notable ability to redefine operational efficiencies. He stands out not just as an effective manager but also as a visionary leader who inspires teams to challenge norms and actively foster change within their respective fields.
